Competition BMW of Smithtown
Smithtown, NY
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Service Best service because they care about you and your vehicle service appointment times easy drop off super fast.My car was clean when I drove it in and Best service because they care about you and your vehicle service appointment times easy drop off super fast.My car was clean when I drove it in and just as clean when I drove it home. More
Great service I brought my x1 in for service. First off I was given a courtesy call to remind me that it was time to bring my vehicle in which is awesome since I'm I brought my x1 in for service. First off I was given a courtesy call to remind me that it was time to bring my vehicle in which is awesome since I'm a extremely busy store owner. I love how you can just pull your vehicle right in through the automatic garage service door. The receptionist are always very pleasant and professional and I never wait for more then 10 minutes. My advisor, Greg Box, was very professional and pleasant. He outlined what would be done and how much it would cost and promised an update later that day. He gave me a call to tell me the progress on my vehicle and a timeline of when everything would be finished. I left with an awesome x5 loaner (might be my next car) and as always I was walked by one of the guys to show me where the loaner was located. When I picked my vehicle, I was in and out in a matter of minutes and they vacuumed my vehicle as well. I received a follow up call from Greg the next day to make sure my car service was to my expectation. Overall great experience as always!! More
Great buying experience Justin Martinez and the team made my sales process a pleasant one. I would highly recommend them. They were very fair on price too. A good value Justin Martinez and the team made my sales process a pleasant one. I would highly recommend them. They were very fair on price too. A good value More
Great experience Angie was great! I really enjoyed working with her. They matched the price I was given at another dealership and made the whole process smooth and eas Angie was great! I really enjoyed working with her. They matched the price I was given at another dealership and made the whole process smooth and easy. More
Outstanding buying experience Antonella was a pleasure to deal with right from the beginning. She was highly knowledgeable and took the time to understand what we were looking for Antonella was a pleasure to deal with right from the beginning. She was highly knowledgeable and took the time to understand what we were looking for, what was important to us in terms of features, and what were 'nice to haves'. Within a few hours we had identified a few options and quickly focused in on a 530 xi (we'd gone in to look at a 435 xi and compare the 5 just to see) - and within a couple of days she had found the perfect car. Antonella was responsive, diligent and ensured we got what we were looking for , whilst managing expectations. I couldn't have hoped for a better experience. More
BMW service Always reliabke, friendly, and prompt. Loaner cars are available when needed.. my car is always washed and feels like new when I leave. I love that Always reliabke, friendly, and prompt. Loaner cars are available when needed.. my car is always washed and feels like new when I leave. I love that everything is covered. I only wish tires were as well More
Professional and Exceptional Service The first BMW dealer to follow up timely and consistently when I was searching for a lease. Went in for an X3 and left with an X5. Jason is honest, The first BMW dealer to follow up timely and consistently when I was searching for a lease. Went in for an X3 and left with an X5. Jason is honest, knowledgeable, and straightforward. He listened to what we needed, and helped us find the best vehicle for our family needs. It was so easy to do business and close the deal Highly recommend. More
Amazing I went to so many dealerships before going to Competition and their service was by far the best. Russell was extremely professional, he is truly an as I went to so many dealerships before going to Competition and their service was by far the best. Russell was extremely professional, he is truly an asset to the company. He went above and beyond to find me the car I wanted and exceeded my expectations. I am so happy with the purchase and always tell everyone what an amazing experience I had at this dealership. More
Easy Purchase no hassle My sales person was Justin and everything went well from start to finish. Great communication easy transaction. Finance person was also not pushy wit My sales person was Justin and everything went well from start to finish. Great communication easy transaction. Finance person was also not pushy with extras. More
GREAT!!! Very happy 😀 Worked very hard to see we got a car to fit our budget! We couldn't be happier with our new BMW! I will be recommending John to all my friends and fam Worked very hard to see we got a car to fit our budget! We couldn't be happier with our new BMW! I will be recommending John to all my friends and family. More