Competition BMW of Smithtown
Smithtown, NY
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Service Department Chris is service was very helpful! He was efficient and friendly, provided information timely! My car was ready when promised and all the work was co Chris is service was very helpful! He was efficient and friendly, provided information timely! My car was ready when promised and all the work was completed well! More
Routine Service Brought my vehicle in at 10:30, was shuttled to my office within minutes and my vehicle was ready by 12 as promised. Very professional and courteous. Brought my vehicle in at 10:30, was shuttled to my office within minutes and my vehicle was ready by 12 as promised. Very professional and courteous. More
Easy breezy Having car serviced for routine checks was on point from the initial call. This dealership really goes all out for their clients/customers. I love Having car serviced for routine checks was on point from the initial call. This dealership really goes all out for their clients/customers. I love my driving machine and service with BMW. More
Accommodating, thorough, honest, professionals No surprises, kept me informed on status of repair. Everyone very professional and extremely customer focused. Great waiting area although I did have No surprises, kept me informed on status of repair. Everyone very professional and extremely customer focused. Great waiting area although I did have a loaner car, again they are all about the customer experience. More
1st service Excellent in all areas. No complaints wait time was as described . No surprises. Answers my questions. Probably the best service experience that I Excellent in all areas. No complaints wait time was as described . No surprises. Answers my questions. Probably the best service experience that I have had. More
Great service and respectful staff. The staff is always courteous and helpful. I'd recommend arranging for a loaner car whenever you need time consuming service. You'll usually get to tr The staff is always courteous and helpful. I'd recommend arranging for a loaner car whenever you need time consuming service. You'll usually get to try out a newer model car for the day. Your vehicle is returned vacuumed and washed. Greg Box (Svce. Manager) is always attentive and helpful. More
Great experience Justin was extremely responsive and helpful when I first contacted him by phone. Even though we weren't sitting face to face he treated me like a true Justin was extremely responsive and helpful when I first contacted him by phone. Even though we weren't sitting face to face he treated me like a true customer. After I made the trip to Smithtown I was completely satisfied with the knowledge and honesty that I experienced with the process of leasing my new car. This particular BMW dealership offered the best price and timeliness in Suffolk County. I highly recommend Justin and Competition BMW. More
Excellent and Thorough Service Needed an inspection and performed other service for free. Granted it was part of my service agreement, but I didn't know the car needed the other ser Needed an inspection and performed other service for free. Granted it was part of my service agreement, but I didn't know the car needed the other servicing. Also recommended other service that would have cost me money, but when I declined there was no pressure to have the work done. More
ABS light on Service rep was very professional and answer all my question. Would be happy to tell my friends how well run BMW service is. Very Happy. Service rep was very professional and answer all my question. Would be happy to tell my friends how well run BMW service is. Very Happy. More
Excellent salesmanship Doug Monette is always very responsive and helpful with our leasing needs. Doug works with us until we find exactly what we're looking for. Doug Monette is always very responsive and helpful with our leasing needs. Doug works with us until we find exactly what we're looking for. More