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Competition BMW of Smithtown

Smithtown, NY

4.5
1,073 Reviews

599 Middle Country Rd

Smithtown, NY

11780

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Showing 1,073 reviews

August 18, 2017

Service Department Chris is service was very helpful! He was efficient and friendly, provided information timely! My car was ready when promised and all the work was co More

by Rfb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Panepinto
August 18, 2017

Routine Service Brought my vehicle in at 10:30, was shuttled to my office within minutes and my vehicle was ready by 12 as promised. Very professional and courteous. More

by ChrisS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Ruggiero
August 15, 2017

Easy breezy Having car serviced for routine checks was on point from the initial call. This dealership really goes all out for their clients/customers. I love More

by 123daisysky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentleman that picked up and dropped off vehicle. , Jackie Ruggiero
August 15, 2017

Accommodating, thorough, honest, professionals No surprises, kept me informed on status of repair. Everyone very professional and extremely customer focused. Great waiting area although I did have More

by Montauksun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Buzzetta
August 13, 2017

1st service Excellent in all areas. No complaints wait time was as described . No surprises. Answers my questions. Probably the best service experience that I More

by Michael C
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were good
August 11, 2017

Great service and respectful staff. The staff is always courteous and helpful. I'd recommend arranging for a loaner car whenever you need time consuming service. You'll usually get to tr More

by Joe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Box
August 10, 2017

Great experience Justin was extremely responsive and helpful when I first contacted him by phone. Even though we weren't sitting face to face he treated me like a true More

by Katied317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martinez
August 10, 2017

Excellent and Thorough Service Needed an inspection and performed other service for free. Granted it was part of my service agreement, but I didn't know the car needed the other ser More

by Kwalden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Panepinto
August 07, 2017

ABS light on Service rep was very professional and answer all my question. Would be happy to tell my friends how well run BMW service is. Very Happy. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Alanis
August 05, 2017

Excellent salesmanship Doug Monette is always very responsive and helpful with our leasing needs. Doug works with us until we find exactly what we're looking for. More

by Jacadipaola
Recommend Dealer
Yes
Employees Worked With
Doug Monette, Rudy Alanis
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