Competition BMW of Smithtown
Smithtown, NY
Filter Reviews by Keyword
By Type
Showing 1,073 reviews
Exceptional Service Rudy and the staff at Competition BMW of Smithtown are always friendly, courteous and knowledgeable. They are flexible and understanding when it comes Rudy and the staff at Competition BMW of Smithtown are always friendly, courteous and knowledgeable. They are flexible and understanding when it comes to scheduling service. It's a pleasure working with them. More
Excellent Service and Flexibility I brought my X5 in for what I had hoped was a minor "low coolant level" indication. This occurred on a Saturday when I was returning from a trip to M I brought my X5 in for what I had hoped was a minor "low coolant level" indication. This occurred on a Saturday when I was returning from a trip to Manhattan. Needless to say I did not have an appointment. Jackie and the team immediately took a look at the vehicle and determined that there was leak leading to the warning. I was extremely pleased with the flexibility of the dealership and their willingness to provide me a courtesy loaner on the spot. When I returned home that afternoon, I received a notice from BMW USA that my Takata Airbag resolution was now available. Jackie was able to get the necessary parts delivered and complete both Services while I had the loaner minimizing my inconvenience. While no one likes having to get their vehicle serviced, I am extremely pleased with professionalism, quality, and focus on customer satisfaction that Jackie and the team provide every time I need them. More
Service experience Excellent, professional and courtesy service. In and out very quickly. Big difference between this service department and other dealerships I have use Excellent, professional and courtesy service. In and out very quickly. Big difference between this service department and other dealerships I have used. The service department here is excellent. Would highly recommend this dealership. More
Great Dealership, Friendly & Professional Staff We recently purchased a new X-3 from Competition BMW of Smithtown. We found Competition to be a friendly and very professional dealership. This was o We recently purchased a new X-3 from Competition BMW of Smithtown. We found Competition to be a friendly and very professional dealership. This was our first BMW and the first time at Competition. The staff made this experience very comfortable for my husband and me. Bob Hagen was our sales agent, and he is a pleasure to deal with. He made us feel completely at ease without pressure which made it a pleasure to discuss the purchase of a new vehicle. When we picked up our new BMW, we were greeted by Nicole Rizzo, who went over all the technical operating features of the vehicle. She even came to our house to code our garage door opener and make sure everything was operating properly. A truly first rate dealership selling first rate vehicles. Competition gets our highest recommendation! More
Excellent service as always. Chris is always so professional and personable. He was able to get me a loaner car during a busy time when my car was in for servi service as always. Chris is always so professional and personable. He was able to get me a loaner car during a busy time when my car was in for service. He always goes beyond and that's something you don't find very often. Thanks Again. More
Excellence Only!!!! This dealership has treated me fairly and with professionalism and delivered excellent service each time I have had to seek out their help!I am very p This dealership has treated me fairly and with professionalism and delivered excellent service each time I have had to seek out their help!I am very pleased with their work and service. More
Leased a new 330xi This is our third or fourth car from Competition and Jason Phelps. We are very pleased with the dealership and Jason is awesome. He goes above and b This is our third or fourth car from Competition and Jason Phelps. We are very pleased with the dealership and Jason is awesome. He goes above and beyond. The best prices, honest, funny and very knowledgeable. Would definitely recommend him! More
Car Rims I like the friendly service and I got a chance to drive another BMW series as a loaner great overall experience car rims look great thank you BMW of S I like the friendly service and I got a chance to drive another BMW series as a loaner great overall experience car rims look great thank you BMW of Smithtown!!!! More
A Most Professional Experience Jason Phelps was a pleasure for us to work with. He was conscientious and humorous. We both enjoyed the experience ofpurchasing of our new X3 with h Jason Phelps was a pleasure for us to work with. He was conscientious and humorous. We both enjoyed the experience ofpurchasing of our new X3 with him at the helm. He has not forgotten us after the sale which so often happens. I needed a new key since the 2nd one was lost somewhere at the dealership, and Jason made sure I got my replacement without a major hassle. Great man to work with and I would recommend him to any of you considering a BMW and this dealership. More
Buy Out My Z4 was coming off lease and I was interested in purchasing it. When I went back to the dealer I purchased it from they gave me the stated buy out p My Z4 was coming off lease and I was interested in purchasing it. When I went back to the dealer I purchased it from they gave me the stated buy out price and would not entertain a discount. I called Competition BMW of Smithtown and explained I wanted to purchase the car. Helga worked with me and was able to reduce the buyout price. At Competition BMW of Smithtown I was treated with courtesy and respect. More