Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Concord Toyota
Concord, CA
338 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 338 reviews
April 09, 2024
The issue that I have with Concord Toyota is that they upgraded the warranty on my vehicle without asking me. I was in a rush as I needed a vehicle asap so I didn’t review the documents until I got home. upgraded the warranty on my vehicle without asking me. I was in a rush as I needed a vehicle asap so I didn’t review the documents until I got home. When I got to the dealership to sign my documents there was an extra $3000 on my finance paperwork. I called the dealership multiple times and was told to come back in 2 weeks to remove the warranty. I reached out to the warranty company and they instructed me to go to the dealership and have it removed. I did just that. When I arrived Bill was quite irritated that I came to the dealership and stated that if your paperwork gets messed up don’t blame me. I signed the documents to remove the warranty that day and left. I reached out to the person who originally sold me the vehicle to ask about the power train warranty that I was told originally came with the vehicle, only to be told that I should keep the $3000 warranty and that the cancellation documents I signed still haven’t been submitted. Now I have to go and get a notarized document to get the warranty removed. Please pay close attention to what you’re signing with them because I would hate to see you have to go through this. More
by Lishaboo11
Employees Worked With
Jordan and Bill
Helpful April 08, 2024
I bought a Prius LE. The overall experience was great. The sales person and the finance person went above and beyond to help me The overall experience was great. The sales person and the finance person went above and beyond to help me More
by Sacx
Employees Worked With
Samuel, Bill
April 02, 2024
Friendly staff, quick service. Singh helped me on getting a reasonable price, further car cleaning, and finding extra car key. Andy made the boring paperwork fun. The whole process Singh helped me on getting a reasonable price, further car cleaning, and finding extra car key. Andy made the boring paperwork fun. The whole process was enjoyable. Hope to do it again in the future. More
by Jinxiaofuture
Employees Worked With
Singh, Andy
April 01, 2024
Everyone was pleasant to interact with. Nico J. met us at the door and asked about our needs. Nico was friendly and informative. No pressure. He showed us what was available according to ou Nico J. met us at the door and asked about our needs. Nico was friendly and informative. No pressure. He showed us what was available according to our budget. In the end , we ended up purchasing the car we were looking for. More
by Villareal81
Employees Worked With
Nico J. / Finance rep.
