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Concordville Subaru

Glen Mills, PA

4.9
3,351 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,351 reviews

October 13, 2022

All was done as promised . Tony was great and everyone at the dealership was professional and courteous. More

by lfeinerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty
Oct 14, 2022 -

Concordville Subaru responded

Hi lfeinerman, We appreciate your 5-star review. We are delighted to hear Tony and the rest of the team made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 12, 2022

I went in for a tire check and oil change without an appointment. They took care of both items and even washed my car. Very professional and pleasant dealership. More

by KateC810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Concordville Subaru responded

Hi KateC810, Thank you for your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you at your next service. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 11, 2022

It was a great buying experience and we love our new 2023 Legacy XT. Anthony Cappello was very friendly and courteous. He was patient and knowledgeable. If not for him we would not bought this new Legacy. I More

by lock979219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Aigeltinger, Darren Brown
Oct 12, 2022 -

Concordville Subaru responded

Hi lock979219, Thank you for your 5-star review. Congratulations on your new Legacy XT. We are delighted to hear Anthony and Keith were excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 11, 2022

excellent service! !! very professional. on time and everything.completed as r equested including the warranty work! More

by KEWILLIAMSON59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Oct 12, 2022 -

Concordville Subaru responded

Hi KEWILLIAMSON59, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We hope to see you on your next visit. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 10, 2022

They went above and beyond to make sure my family has a safe and reliable car couldn’t be more thankful for the dealer team More

by vjraffaele
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Concordville Subaru responded

Hi vjraffaele, We appreciate your 5-star review. We are delighted to hear our team went above and beyond during your visit. We are looking forward to seeing you soon. Have great day. Sincerely, Chuck DeSantis - General Manager

October 10, 2022

Not pleased that my 2022 Subaru Outback had the electronic driver registration modified. We’ve had to re-register the drivers in the Outback. More

by rich.a.carver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Concordville Subaru responded

Hi rich.a.carver, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Great service. Friendly staff. Wait till exactly what they told me. Like that they wash my car More

by MARE920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Concordville Subaru responded

Hi Mare920, We appreciate your 5-star review. We are delighted to hear you were satisfied with your service. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Just purchased a 2022 Outback and brought it in to have an application of a product to protect the exterior and interior. Concordville has a loaner ready for me, even reviewed the loaner car with me to en More

by Peminnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Oct 10, 2022 -

Concordville Subaru responded

Hi Peminnick, We appreciate your 5-star review. Congratulations on your new Outback. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Friendly and helpful. Service advisor, Dana, was awesome. Thank You. Took care of our warranty concern no problem. More

by patrick.fey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Violi
Oct 10, 2022 -

Concordville Subaru responded

Hi patrick.fey, Thank you for your 5-star review. We are glad to hear Dana was excellent during your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Chuck DeSantis - General Manager

October 09, 2022

Great staff, great service. Why why why is Fox News on the television in the waiting room???? A tv in such a location should NEVER be tuned to Fox News or cnn. It’s offensive an More

by HOLLANDDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with
Oct 10, 2022 -

Concordville Subaru responded

Hi HOLLANDDAVIS, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Chuck DeSantis - General Manager

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