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Concordville Subaru

Glen Mills, PA

4.9
2,272 Reviews
Our Mission We have a commitment to Extraordinary customer service. We will deliver the right car at the right price plus great service to back it all up resulting in a Extraordinary vehicle purchase and ownership experience unlike any other.
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 2,272 reviews

December 06, 2022

Excellent service from the sales and service departments. I feel they take personal interest and care in matching me with a great vehicle and keeping it in top condition. I am currently driving my 4th Subaru More

by ANGDEM
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2022

Quick greeting and prompt service, they gave clear expectations, and quality service and above all provided an unexpected discount More

by specht51
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Violi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Concordville Subaru responded

Hi specht51, We appreciate your 5-star review. We are glad to hear our team was excellent with your vehicle's service. We hope to see you on your next visit. Take care! Sincerely, Moe Laraki - General Manager

December 05, 2022

The entire process from making an appointment to drop off and pickup was well communicated and executed More

by SFALCONE6
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Concordville Subaru responded

Hi SFALCONE6, Thank you for your 5-star review. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 04, 2022

Oil consumption test was started wrong - overfilled oil in engine 3/4" above top dot More

by CV
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Technician
December 04, 2022

Great Service, Parts and Sales Departments. Always made to feel at home when ever we bring any of our cars in. More

by LINDAISANTANGELO
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Violi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Concordville Subaru responded

Hi LINDAISANTANGELO, We appreciate your 5-star review. We are delighted to hear our team made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 04, 2022

Melissa was excellent as always She listened to my questions and her assessment of the possible problems were correct Service was fast and positive Thank you More

by KONNER3
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Concordville Subaru responded

Hi KONNER3, We appreciate your 5-star review. We are glad to hear Melissa made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Moe Laraki - General Manager

December 04, 2022

Effortless drop off and pick up. Used the night drop box received a text when they started working on my car and when it was ready for pickup. Very seamless communication. More

by Jacksoncarolinee
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Scannapieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Violi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Concordville Subaru responded

Hi Jacksoncarolinee, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 04, 2022

Service completed in reasonable time. Service should be open later atleast one night per week. More

by Jet Seymour
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Concordville Subaru responded

Hi Jet Seymour, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

December 04, 2022

Everyone was so nice and pleasant. A pleasure to be there. I'm having a small problem resetting my dashboard. I hope I can eventually figure it out. Thank you. More

by DIAMONDSCWT
Overall Experience
Recommend Dealer
Yes
Employees Worked With
All were great.
Dec 05, 2022 -

Concordville Subaru responded

Hi DIAMONDSCWT, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

December 03, 2022

The technitions at this dealership evaluated my issue and filled my tires after a low pressure indication. More

by CAROLJAMESE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Concordville Subaru responded

Hi CAROLJAMESE, Thank you for your 5-star review. We are delighted to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

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