Julian Caraballo
Julian Caraballo at Concordville Subaru

Julian Caraballo

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.8
191 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

4.8

191 Reviews

Write a Review

191 Reviews of Julian Caraballo

July 31, 2026

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The dealership and the sales person were excellent. The salesman understood what car I wanted. He found the exact vehicle in at another dealership. And he listened to me carefully about my budget, a More

by SCOOP888
Sales Price Transparency
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Recommend Dealer
Yes

July 24, 2026

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My service advisor advised that my battery failed the battery test and that it should be replaced by winter. He provided an estimate of $270 for replacement. I advised that the battery was replaced by More

by Tiquan19
Service Price Transparency
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Recommend Dealer
No
Jul 27, 2026

Concordville Subaru responded

Thank you for taking the time to share your concerns. We understand wanting clarity around your battery testing results and recommendations. Our team would welcome the chance to discuss your experience further and provide any additional information we can. Please contact our Dealer Principal, Stuart Lustgarten, at wecare@concordvillecares.com.

July 18, 2026

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John was wonderful to deal with. He understood what model and trim that I wanted and was able to deliver it. He also managed to fit it all into my budget. Excellent! More

by SCOOP888
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Recommend Dealer
Yes
Jul 20, 2026

Concordville Subaru responded

Finding the right vehicle is all about creating the perfect match. We’re thrilled John listened to exactly what you were looking for, found the right model and trim, and helped make it fit your budget. Thank you for recognizing his dedication!

May 29, 2026

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Everyone I met were very professional and helpful. It was a pleasure to deal with them. I had previously purchased a 2021 Outback so I had no thought of any other dealer than Concordville to buy a 202 More

by enc680
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Jun 01, 2026

Concordville Subaru responded

Returning for another Outback is the automotive equivalent of renewing a season ticket. We appreciate your continued support and are delighted that everyone made the process professional and enjoyable. Enjoy your new Outback! Your seat is already reserved for next season.

May 27, 2026

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Everyone that I dealt with were phenomenal. Tie was the manager, anthony was my salesperson, and julianne is my service guy. The care that they took with me that day was beyond words. I couldn't More

by dmartin665
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Recommend Dealer
Yes

Other Employees Tagged: Ty Jones, Anthony Cappello, Keith Hawk , And the first time I was there, it was doug.He was another great person

May 28, 2026

Concordville Subaru responded

This review feels like the ending of one of those heartwarming movies where everybody leaves happier than when the story started. The team made you feel cared for in a way that went far beyond the typical dealership experience, and the happy tears part honestly says everything. We are so grateful you found your dealership home with us. Your royal parking spot at Concordville Subaru is officially permanent now.

May 07, 2026

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I'd buy another if I needed one. Salesman smart as heck, knew just what to charge for the car. More

by Hirshykiss
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Keith Hawk

May 08, 2026

Concordville Subaru responded

Buying another vehicle from the same place is one of the highest compliments we can receive, and your review feels like a standing ovation after a great performance. We greatly appreciate the support and kind words. The showroom lights will always be on for you.

April 08, 2026

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We have purchased four Subarus from Concordville, and Anthony in particular, in the last four years (and others in the years before). The service is fantastic and pleasant and the cars fabulous. We did More

by joellepolesky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello, Tim Raysor

Apr 08, 2026

Concordville Subaru responded

Four Subarus in four years says everything about the trust you have in Anthony and the team, and we do not take that lightly. But more importantly, we are so relieved to hear your teenager is safe after such a frightening accident. That is what matters most. Moments like that remind us what these vehicles are truly built for, and we are grateful Subaru was there when it counted. Thank you for continuing to choose us through it all. We are always here for you and your family!

March 28, 2026

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Concordville Service department has never disappointed or let my family down. They have gone out of their way to welcome me and my family and created service standards which are unmatched in my experience. More

by loissach
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Mar 30, 2026

Concordville Subaru responded

Talk about a great review! We love to hear it and are so happy to have earned your trust through our service department. We're always hear for you and the fam.

March 12, 2026

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Tim and Jill assisted with my sister's lease buyout today. They made the process smooth and painless. It's such a pleasure doing business here; it's like working with family. I/we wouldn't go to any More

by Fred T.
Purchase Time
Recommend Dealer
Yes
Mar 16, 2026

Concordville Subaru responded

We're honored to have you both in the fam, Fred! You can always count on us for transparent, timely care!

October 16, 2025

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Employee Rating

I went directly to Mark as we had a unique circumstance. Everything from A-Z was handled properly and met/exceeded expectations. It was the kind of situation that could make or break you as a loyal custom More

by Ascent24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Rodgers, Tiffany West

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