Julian Caraballo
Service Advisor
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
5 yrs
Industry Experience
5 yrs
Languages Spoken
English
191 Reviews
Write a Review191 Reviews of Julian Caraballo
July 31, 2026
The dealership and the sales person were excellent. The salesman understood what car I wanted. He found the exact vehicle in at another dealership. And he listened to me carefully about my budget, a The salesman understood what car I wanted. He found the exact vehicle in at another dealership. And he listened to me carefully about my budget, and fit me into the financial obligation that I wanted. More
Other Employees Tagged: Moe Laraki, Melissa McElwee, John Boruk, Keith Hawk, Keith Aigeltinger
July 24, 2026
My service advisor advised that my battery failed the battery test and that it should be replaced by winter. He provided an estimate of $270 for replacement. I advised that the battery was replaced by battery test and that it should be replaced by winter. He provided an estimate of $270 for replacement. I advised that the battery was replaced by Subaru three years prior and learned that it would be a prorated fee if that was the case. A check was completed and I was advised that the battery would be $170 if it failed the battery test. If? I was told I needed a new battery by winter. Did it fail the test or not? It failed the handheld battery test and not the official test. What? That's some shady stuff. More
July 18, 2026
John was wonderful to deal with. He understood what model and trim that I wanted and was able to deliver it. He also managed to fit it all into my budget. Excellent! He understood what model and trim that I wanted and was able to deliver it. He also managed to fit it all into my budget. Excellent! More
Other Employees Tagged: Moe Laraki, Khaled Malik, Melissa McElwee, John Boruk
May 29, 2026
Everyone I met were very professional and helpful. It was a pleasure to deal with them. I had previously purchased a 2021 Outback so I had no thought of any other dealer than Concordville to buy a 202 It was a pleasure to deal with them. I had previously purchased a 2021 Outback so I had no thought of any other dealer than Concordville to buy a 2026 Outback. More
Other Employees Tagged: Ty Jones, Keith Hawk, Michael Gallagher, Joseph Cascio , Krista Dunlap
May 27, 2026
Everyone that I dealt with were phenomenal. Tie was the manager, anthony was my salesperson, and julianne is my service guy. The care that they took with me that day was beyond words. I couldn't Tie was the manager, anthony was my salesperson, and julianne is my service guy. The care that they took with me that day was beyond words. I couldn't ask for a better group of people. They went beyond great customer service to make me happy.Never felt like a queen.Until I came to conquerville, subaru.And as far as i'm concerned, nothing else exists, they will be my dealership.For life. Kindness their compassion, their knowledge, it was just again beyond words. I had a lot of happy tears that day.Thanks to them. More
Other Employees Tagged: Ty Jones, Anthony Cappello, Keith Hawk , And the first time I was there, it was doug.He was another great person
May 07, 2026
I'd buy another if I needed one. Salesman smart as heck, knew just what to charge for the car. Salesman smart as heck, knew just what to charge for the car. More
Other Employees Tagged: Anthony Cappello, Keith Hawk
April 08, 2026
We have purchased four Subarus from Concordville, and Anthony in particular, in the last four years (and others in the years before). The service is fantastic and pleasant and the cars fabulous. We did Anthony in particular, in the last four years (and others in the years before). The service is fantastic and pleasant and the cars fabulous. We did not anticipate having to purchase a new car now, but knew where to go after our teenager got hit from behind on the highway and flew into the median, totaling our 2018 Outback. I will forever owe gratitude to Subaru for protecting my child from serious injury. More
Other Employees Tagged: Anthony Cappello, Tim Raysor
March 28, 2026
Concordville Service department has never disappointed or let my family down. They have gone out of their way to welcome me and my family and created service standards which are unmatched in my experience. let my family down. They have gone out of their way to welcome me and my family and created service standards which are unmatched in my experience. the service manager Mark Rodgers is exceptional as is the rest of the team. I recently purchase my latest vehicle there based solely on the expert guidance from Mark and the fantastic experience with the service and sales team. More
Other Employees Tagged: Mark Rodgers, John Brennan, Tony Juarez, Dave Zegac, Tiffany West
March 12, 2026
Tim and Jill assisted with my sister's lease buyout today. They made the process smooth and painless. It's such a pleasure doing business here; it's like working with family. I/we wouldn't go to any today. They made the process smooth and painless. It's such a pleasure doing business here; it's like working with family. I/we wouldn't go to any other dealership. Thank you! More
Other Employees Tagged: Moe Laraki, Jill Quale, Tim Raysor
October 16, 2025
I went directly to Mark as we had a unique circumstance. Everything from A-Z was handled properly and met/exceeded expectations. It was the kind of situation that could make or break you as a loyal custom Everything from A-Z was handled properly and met/exceeded expectations. It was the kind of situation that could make or break you as a loyal customer and it def made. Appreciate Mark and Tiffany and those who processed things (including Julian). Thanks again! More
Other Employees Tagged: Mark Rodgers, Tiffany West

