Julian Caraballo
Julian Caraballo at Concordville Subaru
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Julian Caraballo

Service Advisor

Concordville Subaru

1713 Wilmington West Chester Pike
Glen Mills, PA 19342

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4.9
170 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

Languages Spoken

English English

4.9

170 Reviews

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170 Reviews of Julian Caraballo

March 25, 2024

Dealership Rating
Employee Rating

This is the best car dealership and dealer we have ever encountered!! Anthony was very knowledgeable and helpful. Keep up the good work! We’ll be back. More

by CLZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Cappello

Mar 25, 2024

Concordville Subaru responded

A big thank you for your fantastic review! We're delighted that you had a positive experience with Concordville Subaru. Our team works hard to ensure customer satisfaction, and it's incredibly rewarding to see our efforts reflected in your feedback. We appreciate your business! Megan Karwoski Marketing Manager

December 26, 2023

Dealership Rating
Employee Rating

Without a doubt,this is probably the most efficient,courteous and professional dealership we have ever purchased a vehicle from.This is one of the main reasons that we returned plus the fact More

by lbraverman201
Recommend Dealer
Yes
Dec 27, 2023

Concordville Subaru responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our company and that our team exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing Concordville Subaru! Megan Karwoski Marketing Manager

August 25, 2023

Dealership Rating
Employee Rating

Amr Rizk was an amazing sales person that we dealt with. He listened to what we had in mind and was looking for in a new car. He helped us to achieve that and didn’t try to steer us to something that had mo More

by amottinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

Concordville Subaru responded

Hi amottinger, Thank you for your 5-star review. We are delighted to hear Amr was excellent throughout your purchase. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 20, 2023

Dealership Rating
Employee Rating

Awesome which is why I left Prestige in TURNERSVILLE NJ I SAID IT ALL. AWESOME More

by Reel-A-Rig
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 22, 2023

Concordville Subaru responded

Hi Reel-A-Rig, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

May 20, 2023

Dealership Rating
Employee Rating

Easy The experience was fast and efficient. Communication was reliable I would highly recommend them. More

by nrandazzo.otr
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 22, 2023

Concordville Subaru responded

Hi nrandazzo.otr, We appreciate your 5-star review. We are delighted to hear you had an excellent experience. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

May 12, 2023

Dealership Rating
Employee Rating

One of the most customer oriented businesses I have experienced. Service and customer care are outstanding. More

by Ed F.
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 15, 2023

Concordville Subaru responded

Hi Ed F., Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Moe Laraki - General Manager

May 09, 2023

Dealership Rating
Employee Rating

5 My only issue was that I did not receive a phone call when car was ready. Also, when I texted about the car to Julian he never called back, phone call went unanswered for along time More

by tinaburke610@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Julian Caraballo

May 10, 2023

Concordville Subaru responded

Hi tinaburke610, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki - General Manager

May 08, 2023

Dealership Rating
Employee Rating

I have not driven the car that many miles but it was time to get my oil change done so I got to recall done at the same time and they had said about an hour and a half. It turned out to be closer to 2 hours More

by STRUSSDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2023

Concordville Subaru responded

Hi STRUSSDAVID, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

May 02, 2023

Dealership Rating
Employee Rating

They are always available, prompt, fairly priced and friendly, we go there from Delaware because they are that good More

by Wheesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Concordville Subaru responded

Hi Wheesq, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Moe Laraki - General Manager

April 27, 2023

Dealership Rating
Employee Rating

Concordville Subaru took care of the issues that I had especially the ones under warranty More

by S.PULLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Scannapieco

Apr 28, 2023

Concordville Subaru responded

Hi S.PULLIA, We appreciate your 5-star review. We are delighted to hear our team handled your vehicle's issues excellently. We hope to see you soon. Take care. Sincerely, Moe Laraki - General Manager

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