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Concordville Subaru

Glen Mills, PA

4.9
3,361 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,361 reviews

June 17, 2022

This dealer was the best service I've ever had. I would recommend to everyone!!! More

by JJL0802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jun 22, 2022 -

Concordville Subaru responded

Hi JJL0802, thank you for the 5 star review. We are so glad to hear that you had a good service appointment, and we truly appreciate your business with us. Sincerely, Moe Laraki, General Manager

June 17, 2022

Let me know work was more involved and arranged for a loaner car and found the problem, and fixed the car. We were in West Virginia ready to come home and lots of warning lights plus no cruise control. More

by suemike1915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Concordville Subaru responded

Suemike1915, thank you for the 5 star review. We're so glad that the issue was fixed and appreciate you sharing this experience. Take care! Sincerely, Moe Laraki, General Manager

June 17, 2022

Liz and Tim were very helpful. Worked hard for me to be able to get my car. Much appreciated. More

by rottiredzz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Vrancken
Jun 22, 2022 -

Concordville Subaru responded

Rottiredzz, thank you for leaving us a 5 star review. We're so glad to hear that Liz and Tim were able to help you find a car you love. We wish you all the best and look forward to working with you again in the future! Sincerely, Moe Laraki, General Manager

June 16, 2022

The man we worked with was very nice and flexible with our timing. Only issue is the brakes on the car squeak. I mentioned this when I test drove the car and the salesman said it passed inspection. Br More

by ColleenS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Concordville Subaru responded

Hi ColleenS, thank you for your positive review. We appreciate your feedback, and should you need any further asssistance, please feel free to give us a call. Sincerely, Moe Laraki, General Manager

June 16, 2022

Had an appointment and got my service done promptly. I was nervous, because the waiting area was pretty crowded. Great service!!! More

by bhsoc721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 17, 2022 -

Concordville Subaru responded

Thank you for your 5 star review Bhsoc721. We're so glad to hear that you had your service done quickly and efficiently, and we hope to work with you again soon! Sincerely, Moe Laraki, General Manager

June 16, 2022

It appears that management needs to have a discussion on the importance of good customer service with their employees. This is the second time we've run into issues with this dealership. Each time managemen More

by krysbrenden2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't recall
June 16, 2022

Very helpful and knowledgeable about the vehicles they sell and the transaction was completely seamless More

by gailfloeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones, Darren Brown, John Brennan, Brandon Marando
Jun 17, 2022 -

Concordville Subaru responded

Hi Gailfloeter, thank you for the 5 star review. We're so glad to hear that you had a great car buying experience and wish you all the best with your new vehicle! Sincerely, Moe Laraki, General Manager

June 15, 2022

Friendly and knowledgeable staff. John Brennan went the extra mile on tire options and quotes More

by KJMCK401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jun 16, 2022 -

Concordville Subaru responded

Hi Kjmck401, thank you for your positive review. We're so glad that John went above and beyond for you, as customer satisfaction is always our top priority. Have a great day! Sincerely, Moe Laraki, General Manager

June 15, 2022

Service went well, very communicative. Great experience and will continue to have car serviced by them. More

by PEPSIDOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jun 16, 2022 -

Concordville Subaru responded

Pepsidoyle, thank you for the 5 star review. We're so glad to hear that your service appointment went well! We appreciate your feedback and look forward to working with you again soon. Sincerely, Moe Laraki, General Manager

June 15, 2022

They were timely, efficient and informative. Service team was very helpful and staff were all pleasant More

by JVPEPPER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
Jun 16, 2022 -

Concordville Subaru responded

Thank you for the 5 star review, Jvpepper. We appreciate your kind feedback and hope to work with you again in the future! Sincerely, Moe Laraki, General Manager

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