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Concordville Subaru

Glen Mills, PA

4.9
3,332 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,332 reviews

September 22, 2021

Took my car to have detailed they scratched the side of my window down to silver metal. It needs to be replaced and they did a bad job if detailing. Very nice nhappy as it cost me 168.00 to get my window f More

by WEIMLADYPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure but even person who came out to look said he saw issues and took pic
Oct 08, 2021 -

Concordville Subaru responded

WEIMLADYPA, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Moe Laraki - General Manager

September 22, 2021

The service center was efficient and explained what was done. Very clean. We were in and out in a reasonable amount of time More

by CONNIESEMLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recognize because of masks on for safety.
Sep 23, 2021 -

Concordville Subaru responded

Hi, CONNIESEMLER. Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! - Moe Laraki - General Manager

September 22, 2021

John Brennan was most helpful and courteous as always, checked to have the oil in my Forester topped off and sent me on my way in no time. He is the best!! Can't imagine going anywhere else for service More

by Bjwillia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 23, 2021 -

Concordville Subaru responded

Hi, Bjwillia! Thank you for the stellar review. We're happy to hear that working with John elevated your experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 22, 2021

John was good and give information what to do nextI will John was good and give information what to do next I will keep watching on brakes More

by Beverly
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 23, 2021 -

Concordville Subaru responded

Hi, Beverly! Thank you for the stellar review. We're happy to hear that working with John elevated your shopping experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 22, 2021

I just love coming there. All of the people in service work so hard. John is a great asset to the dealership. They try so hard to help every person that comes in for service in a timely manner. More

by SINGGROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 23, 2021 -

Concordville Subaru responded

Hi, SINGGROW, thank you for the 5-star review. We're delighted to hear that working with John elevated your experience with us. Have a great day! - Moe Laraki - General Manager

September 22, 2021

Very good Customer service The service department of Yala told me if I have any more problems where to go and how to go about it More

by TAMIKAFELDER3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Sep 23, 2021 -

Concordville Subaru responded

TAMIKAFELDER3! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 22, 2021

Melissa yet again did a truly excellent job. She fully understands superior customer service and me as a repeat customer. The work I had done was excellent. Very pleased with all aspects of visit. More

by coatesfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Concordville Subaru responded

Hi, coatesfamily! Thank you for the stellar review. We're happy to hear that working with Melissa elevated your shopping experience with us. We hope to work with you again in the future. Have a great day! - Moe Laraki - General Manager

September 22, 2021

I brought my car in and it wasn't running right ended having to pay 13000 for a car with 19k miles on it More

by Spencersweigart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Concordville Subaru responded

Spencersweigart, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Moe Laraki - General Manager

September 22, 2021

Friendly, knowledgeable, considerate of customers’ time, concerns and financial worries. Offer various options to get the job done correctly More

by HELEN A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Sep 23, 2021 -

Concordville Subaru responded

Hi, HELEN A! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 22, 2021

Anthony and team were able to help me and my wife find the right car for us within our budget. We had such a great experience and will definitely recommend to our friends More

by japostolides
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cappello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Concordville Subaru responded

Hi, japostolides! Thank you for the stellar review. We're happy to hear that working with Anthony elevated your shopping experience with us and earned us your recommendation. Have a great day! - Chuck DeSantis, General Manager

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