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Concordville Subaru

Glen Mills, PA

Overview
Employees
Reviews
Vehicles
4.9
3,362 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,362 reviews

September 29, 2021

We bring all of our cars here for everything. Dealership is clean, friendly and professional. More

by Rosanne Bloodwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2021 -

Concordville Subaru responded

Hi, Rosanne Bloodwell! Thank you for the 5-star review. We're happy to hear that your positive experiences earned us your loyalty and trust. We hope to work with you again soon. Have a great day! - Moe Laraki - General Manager

September 27, 2021

I had an appointment for an oil change and tire rotation. I waited for the vehicle. It should not take almost 2 hours for this type of service. More

by larkin5294
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
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Sep 28, 2021 -

Concordville Subaru responded

larkin5294, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Moe Laraki - General Manager

September 27, 2021

Very helpful sales staff. Thorough review of options. Liked The follow up visit to explain more. Service was positive too. More

by BRENDABGROVE
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Report | Print
Sep 28, 2021 -

Concordville Subaru responded

Hi, BRENDABGROVE, thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! - Moe Laraki - General Manager

September 26, 2021

Concordville Subaru was able to evaluate and resolve a battery problem on a Saturday when they were fully booked with other customers. More

by ggriffin8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
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Sep 27, 2021 -

Concordville Subaru responded

Hi, ggriffin8! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 26, 2021

Service tech Melissa is very helpful. She goe above and Service tech Melissa is very helpful. She goe above and beyond about informing you about your vehicle More

by KHADDEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Concordville Subaru responded

Hi, KHADDEM! Thank you for the high rating. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 26, 2021

They treated me very well although I could not help me with my problem I had a problem with my check engine light but the problem was not there when the vehicle was given to them More

by thdewey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the people I delt with
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Sep 27, 2021 -

Concordville Subaru responded

thdewey, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Moe Laraki - General Manager

September 26, 2021

Greeted courteously. Work completed as ordered and on schedule. Was able to schedule service at convenient time. More

by jimbroscious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Report | Print
Sep 27, 2021 -

Concordville Subaru responded

Hi, jimbroscious! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Moe Laraki - General Manager

September 26, 2021

Sandy was a pleasure to work with. She is knowledgeable and patient. No hard core sales pressure! Great experience!! More

by Bullitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandria Johnson
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Sep 27, 2021 -

Concordville Subaru responded

Hi, Bullitt! Thank you for the stellar rating. We're happy to hear that working with Sandy elevated your experience with us. We hope to work with you again in the future. Have a great day! - Moe Laraki - General Manager

September 25, 2021

Always prompt, efficient and reliable. Great service as always from staff and mechanics. Can not say enough good things about this dealership. More

by MDINGLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone
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Sep 27, 2021 -

Concordville Subaru responded

Hi, MDINGLER47! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope you have a great day! - Moe Laraki - General Manager

September 25, 2021

Pleasant experience. Bill Betzner made the experience flow easily. However, the finance people ran my credit report 3 times. Unnecessary and a small adjustment to my credit score. What is up with that? More

by cruzr
Recommend Dealer
Yes
Employees Worked With
Bill Betzner
Report | Print
Sep 27, 2021 -

Concordville Subaru responded

cruzr, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Moe Laraki - General Manager

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