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Concordville Subaru

Glen Mills, PA

4.9
3,336 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,336 reviews

September 09, 2021

Prompt professional service. The service team took my vehicle on time and completed the services promptly. After service, the vehicle is safely back on the road. My service advisor was a pleasure to wor More

by Sbomhoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Concordville Subaru responded

Thank you for the stellar review, Sbomhoff! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a great day!

September 09, 2021

This is a brand new dealership and the service bays and employees are wonderful. I enjoy bringing my car here. The service is impeccable and the staff, friendly and knowledgeable about my car. More

by MAKKRAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Sep 10, 2021 -

Concordville Subaru responded

Hi, MAKKRAMER! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care!

September 09, 2021

Melissa was awesome!! She ordered a fog light bulb and casing. There was no charge this time as I had the bulb replaced 3 times More

by JSTEVENS280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Concordville Subaru responded

Hi, JSTEVENS280! Thank you for the stellar review. We're happy to hear that working with Melissa led to such a positive experience. Please let us know if there's anything else we can help you with. Safe travels!

September 08, 2021

this is my car dealership. bought it here and get it serviced here. Great staff! Reliable, Friendly, Trustworthy. Nice waiting area. Melissa, my service advisor, is awesome. thanks to all! More

by BLAIR.KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Concordville Subaru responded

Hi, BLAIR.KB! Thank you for the glowing review. Melissa is a valued member of the team, and we'll surely let her know about your kind words. Have a wonderful day!

September 08, 2021

Always courteous and thorough - love working with these people!!! Price is fair. Appreciate honesty regarding what is “really” needed versus nice to have. Will definitely return More

by HELEN A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Concordville Subaru responded

Hi, HELEN A! Thank you for the 5-star review. We're happy to hear that your stellar experience has earned us your loyalty and trust. We look forward to working with you again. Have a great day!

September 08, 2021

The dealer did not disclose that my left rear wheel lignite was stripped by one of Subaru’s mechanics during the prior visit after a tire rotation. I only discovered the problem through another tire c More

by davidwmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Concordville Subaru helped us make a decision about the car when there was a limited number of cars available. They kept us informed of the status of the car. More

by stanwilh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Concordville Subaru responded

Hi, stanwilh! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a wonderful day!

September 08, 2021

We had the pleaser of working with Matt. We had a great experience and are enjoying our new Subaru Impreza. Thank you so much. Jennifer and Lucas Dowell More

by JDOWELL_2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fitzgerald
Sep 09, 2021 -

Concordville Subaru responded

Hi, JDOWELL_2003! Thank you for the 5-star review, and congratulations on your new Subaru Impreza. We're happy to hear that working with Matt elevated your experience with us. We look forward to your next visit. Till then, we hope you enjoy the ride!

September 08, 2021

The Dealership’s service is outstanding. The exterior of the building is beautiful. Their staff welcomes the customers as soon as they open the front door. I got my wheel alignment and saw that they also wa More

by KV_Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Sep 09, 2021 -

Concordville Subaru responded

Thank you for the stellar review, KV_Subaru! We're happy to hear that we were able to help with your alignment. Customer satisfaction is our number 1 priority. Please let us know if there's anything else we can help you with. Safe travels!

September 07, 2021

This is the first car company that has ever put me first. The do a thorough job at what ever need attention to. They even finish with a wash. Bonus More

by CHOFFER1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 07, 2021 -

Concordville Subaru responded

Hi, CHOFFER1122! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day!

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