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Concordville Subaru

Glen Mills, PA

4.9
3,372 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,372 reviews

August 06, 2021

Extremely helpful and accommodating. Brought in one car, but Mark suggested doing both our cars on the same day which made dropoff and pickup a breeze! Outstanding customer service! More

by DRV6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, DRV6! We're happy to hear that working with Mark elevated your experience with us. We hope to work with you again soon!

August 06, 2021

Got the part , did the job, no hassle ! Both young ladies in service were great , gave estimates on the job, set my appointment! Very good! More

by pajo427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco, Taylor Thornton
Aug 06, 2021 -

Concordville Subaru responded

Hi, pajo427! We're happy to hear that you left the dealership satisfied with our services. We hope you have an awesome day!

August 06, 2021

Service was fine. But I did wait an hour and a half for a synthetic oil change. Service worker was very nice and professional. Also no loaners for the recall that is present so was not going to wait 2 more h More

by KAYLAANDKENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Concordville Subaru responded

KAYLAANDKENO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 05, 2021

Polite, friendly staff. Even though busy, stayed on schedule. My car was there for a recall, and they suggested an oil change while my car was there, as I was due soon for the oil change. More

by JMLOWTHERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Concordville Subaru responded

Thank you for the high rating, JMLOWTHERT! We're happy to hear that we were able to help with your oil change. Please let us know if there's anything else we can help you with. Safe travels!

August 05, 2021

Excellent, caring and professional people who always go the extra mile to satisfy their customers. The service department has always been a significant reason I buy new vehicles from this dealership. More

by beitlerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Concordville Subaru responded

Thank you for continuing to choose Concordville Subaru, beitlerb! We're happy to hear that you have consistently positive experiences with us. Have a great day!

August 05, 2021

I went in for express service. I was told I may have to wait an hour or more- wait was much less. They Found a nail in my tire, plugged it, checked fluids and washed my car!!! More

by fowler705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of employees name
Aug 05, 2021 -

Concordville Subaru responded

Hi, fowler705! Thank you for the glowing review. We're happy to hear that we were able to help with your tire, fluids, and car wash. Please let us know if there's anything else we can help you with. Have a great day!

August 05, 2021

Beautiful location with friendly, knowledgeable staff who are very accommodating to fit your schedule for your car's service. The new facility is clean, has a spacious waiting room and a an added bonus More

by KLABRACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Aug 06, 2021 -

Concordville Subaru responded

Thank you for the glowing review, KLABRACE! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Take care!

August 04, 2021

Very professional . Did not push for added services however gave estimate. Loved having my car washed.new building was a lot easier to get around More

by KJTW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Aug 05, 2021 -

Concordville Subaru responded

Thank you for the high rating, KJTW! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels!

August 04, 2021

John the technician kept me frequently updated on the progress of my repair. He was very professional and communicated well. He secured a loaner car for me as to not inconvenience me. I felt confident th More

by GAEVES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Aug 05, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, GAEVES! We're happy to hear that John was able to help you with your repairs. Please let us know if there's anything else we can help you with. Have a great day!

August 04, 2021

I’ve bought 2 new cars from this dealership and have had a great experience. The service department is the reason I will probably buy my next car there. I’ve always been satisfied with the customer servic More

by SPANGLMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 05, 2021 -

Concordville Subaru responded

Thank you for the high rating, SPANGLMA, and thank you for continuing to choose Concordville Subaru! We're happy to hear that you are consistently satisfied with our services. We look forward to working with you again soon. Have a wonderful day!

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