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Concordville Subaru

Glen Mills, PA

4.9
3,336 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,336 reviews

May 24, 2021

Courteous, Friendly, prompt, Knowledgeable, letting you know what's going on with your vehicle before work is done waiting area clean. Professional service, and they wash your car to top off their service, More

by CampbellChristopher227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

We're so elated to hear such wonderful feedback and appreciate the 5-Star rating. It's been a pleasure assisting you with you car needs and we look forward to serving you again very soon.

May 24, 2021

You are greeted upon arrival by a very friendly employee. The service time estimate is usually spot on. And I feel confident that a factory trained mechanic is servicing my vehicle at competitive pricing. More

by DHACHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Concordville Subaru responded

We're happy to hear that you had such a nice experience with us, DHACHEY. We appreciate your business and hope to see you again.

May 24, 2021

Excellent customer service. Keep you informed while waiting for your vehicle. Notify you of upcoming services due for your car. Courtesy vehicle provided if needed. More

by WKEECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 24, 2021 -

Concordville Subaru responded

Thank you for sharing your feedback and giving us a five star rating, WKEECH! We are glad to see that we provided you with excellent service and hope to work with you again in the future.

May 23, 2021

Honest Quick & easy servicePoliteThey make you feel Honest Quick & easy service Polite They make you feel like family and not just another customer. Myself and my family, and friends having been buy More

by MDINGLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 24, 2021 -

Concordville Subaru responded

Thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2021

Cordial, clear and efficient staff. Matt F was responsive to my questions. John and Melissa provided helpful and clear recommendations regarding service options for my vehicle. More

by caamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., John Brennan, Matt Fitzgerald
May 24, 2021 -

Concordville Subaru responded

caamp, thank you for the good rating. If there is anything else we can assist with, please give us a call.

May 23, 2021

The folks here keep things simple and communicate really well. They offer fast and friendly service... folks do a good job keeping outback running — thanks More

by JON.AXELSSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5-star rating, JON.AXELSSON! We look forward to seeing you at Concordville Subaru again soon!

May 23, 2021

I came in to test drive a Subaru, and noticed a screw in one of my tires earlier that day. The service department fit me in, pulled the screw and washed my car while I was on my test drive, and had me back More

by Brandon R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Allen, Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
May 24, 2021 -

Concordville Subaru responded

Thank you for that great review! If there's anything else that we can do for you, just let us know! We hope to work with you again in the future, Brandon R!

May 23, 2021

This is the 4th car I’ve gotten at this dealership. I’ve always been treated fairly and respectfully. No games. Jill Quale is very knowledgeable and personable. More

by LoveMySubarus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5 star rating and positive feedback. It's always great to hear when Jill has yet again provided great service. Thanks again!

May 23, 2021

The service department was very helpful especially in offering to do my car inspection at the same time as fixing a minor issue. I think it was Mark. More

by FOURBUDS40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

Thank you for the 5 star review! We appreciate your business and hope to work with you again in the future!

May 22, 2021

The dealership is always quick and fair when it comes to servicing our WRX. I have great confidence in the staff and like the fact I see most of the same people in every visit. Thanks for making Concordvill More

by jason.kunicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Concordville Subaru responded

jason.kunicky, thank you so much for your feedback! Our team will be very happy to hear about your kind words! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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