Concordville Subaru

They were very courteous and responded quickly. I did have issues with the phone but they went out of their way to contact me when I reached out via on line chat. have issues with the phone but they went out of their way to contact me when I reached out via on line chat. More

Overall happy but was told the problem that I returned for was due to work done elsewhere. Took it back to the other place and they said the problem had nothing to do with the work they did and was relat for was due to work done elsewhere. Took it back to the other place and they said the problem had nothing to do with the work they did and was related to the faulty tie rod…. Very annoying More

Very knowledgeable, friendly and helpful. Melissa is great. New building is great. Love having car washed. Like the new location. Always let us know about recalls great. New building is great. Love having car washed. Like the new location. Always let us know about recalls More

Great customer service. We were just browsing for a new car, not set on purchasing one that day. Cassandra took her time with us. We did not feel pressured in any way. Got a deal that we were happy with. car, not set on purchasing one that day. Cassandra took her time with us. We did not feel pressured in any way. Got a deal that we were happy with. The car is great. Still learning all the bells and whistles. The only issue is that we had to wait almost an hour for the finance part of the purchase, and we were paying in full for the car. Otherwise a great car buying experience. More

This dealership is amazing, one of a kind! There is such a positive, professional vibe here. The staff are friendly, respectful, and very knowledgeable about Subaru vehicles. They are very intuitive about a positive, professional vibe here. The staff are friendly, respectful, and very knowledgeable about Subaru vehicles. They are very intuitive about the buyer experience, able to assist or give space when needed. They have lots of inventory, and the showroom is filled with information about each vehicle and the accessories available (some on display), which was very helpful when I was making a decision on what to add to my new Subaru. Everything from the vehicle specs, the navigation system, the accessories, available finance options and warranties were explained and demonstrated in great detail. It's more than just a sale (as in here's the car, you're on your own figuring it out), it's a new connection, a new member of the Subaru family. It's clear that each person, and department, communicates with each other and works well together to provide an efficient, seamless buying experience where everything is completed and brought together for you. More

Ease of appt. Efficient teamwork in checking in and outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way. outfitting me w/loaner. Listened carefully to my concerns and remarks re car's operation. Communication above average in every way. More

The Customer Service was excellent as always with Melissa...Quick and thorough work by the service team. Concerns or questions are always anwered or addressed properly. Melissa...Quick and thorough work by the service team. Concerns or questions are always anwered or addressed properly. More

Always a pleasant experience great people this is my second vehicle from this dealership and they treat you like you very nice Every time you go back for service and sales second vehicle from this dealership and they treat you like you very nice Every time you go back for service and sales More

After purchasing our Subaru Ascent this past November, we had it in for service for the first time a couple of days ago. We had purchased a service plan so gave the coupon book to the man at the counter. He had it in for service for the first time a couple of days ago. We had purchased a service plan so gave the coupon book to the man at the counter. He was very friendly and took out the coupon for an oil change and tire rotation. I waited in the customer lounge and was pleasantly surprised that in less than an hour the car was not only ready but also washed! It was an all around good experience and we are very happy with both the service and our new Ascent! More

Cassandria was very patient and helpful! I have recommended her to my friends! She was quick to address my concerns, and very accomodating to my schedule. recommended her to my friends! She was quick to address my concerns, and very accomodating to my schedule. More