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Concordville Subaru

Glen Mills, PA

4.9
3,322 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,322 reviews

May 02, 2021

Concordville Subaru is really great. I drive about 2 1/4 hours to do business with them. The dealers near me are just simply not a pleasure to deal with. Concordville= Kind professionals who do a thorough j More

by DHBUCKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Lauren Scannapieco
May 03, 2021 -

Concordville Subaru responded

Thank you for always driving a great distance to continue to work with us. We greatly appreciate it! Also, thank you for the five-star rating and kind words. Please let us know if you need anything else.

May 02, 2021

It was a pleasant (but too long) experience. Everyone was extremely nice. Cassandra was wonderful to work with. Please change my email address on record to rcjh@comcast.net. Thanks More

by Ronna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lupo Sr., John Brennan, Cassandria Johnson
May 03, 2021 -

Concordville Subaru responded

Hi Ronna, Thank you for your kind feedback and high rating. We really appreciate it and hope to work with you again!

May 02, 2021

Super helpful and respectful of covid precautions. Provided lots of info about car features and options. Made purchase process very streamlined and easy. Good follow up after purchase. More

by Kate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones, Theresa Boyer
May 03, 2021 -

Concordville Subaru responded

Hi Kate, We're glad that we were able to make the car-buying process easier for you! Thank you for leaving us your kind feedback and we hope to see you again soon. Safe travels!

May 02, 2021

Entire team at Concordville Subaru was awesome and made the buying experience a great one. Seamless process from start to finish. Love my new Forester More

by JBNELLIS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandria Johnson
May 03, 2021 -

Concordville Subaru responded

I'm glad that we could make the process seamless for you. That's what it's all about! We really appreciate the five-star rating and your kind words. Please let us know if you need anything else. We hope to see you again and enjoy your new Forester!

May 02, 2021

Bill and Moe were able to get the exact car I was looking for. When I came in to pick up the car Bill had everything ready to go and introduced me to Tim who handled all the paperwork signing and was very ef More

by Dejan B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Betzner
May 03, 2021 -

Concordville Subaru responded

Hi Dejan, We're glad that Bill and Moe were able to help you! We appreciate the five-star rating and recommendation. Please let us know if you need anything else. Safe travels!

May 02, 2021

They did alot more than I realized needed to be done at the time. But it was all done with my OK and their knowledge. More

by waide.h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
May 03, 2021 -

Concordville Subaru responded

We greatly appreciate the five-star rating! If you need anything else, please let us know. Safe travels!

May 01, 2021

After a service at Concordville and a service at another Subaru dealer I discovered the oil cap was not secure and half the engine compartment was covered in oil. Despite the fact I could not prove which d More

by DanB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Hi Dan, Thank you for the great review! We always strive to provide great quality customer care. Thank you for the kind words. We hope to work with you again!

May 01, 2021

Mark had me in and out quick when we discovered the nail in my tire. I returned the next day after the new tire was delivered. Kenny took the time to check the warranty and discovered that altho it’s listed More

by ANGDEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
May 03, 2021 -

Concordville Subaru responded

Thank you for recognizing our wonderful service dept. who always look out for our customers! We're happy to hear that we were able to save you $150. If you need anything else, please let us know!

May 01, 2021

Great! Service was done efficiently. Wait was pleasant. Car was washed. Really nice feature. The only place I bring my car for service. Tell my coworkers! More

by JDETWILER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

Thank you for the five-star rating! We greatly appreciate your kind words and recommendation. Please let us know if you need anything else.

May 01, 2021

Phenomenal customer service and hospitality along with their communication with what was going on with my vehicle was awesome.couldn’t ask for better service. More

by eroc2212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Concordville Subaru responded

We appreciate the five-star rating and friendly feedback! We hope to work with you again in the future. Please let us know if you need anything else.

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