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Concordville Subaru

Glen Mills, PA

4.9
3,320 Reviews
Our mission: Concordville Subaru has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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1713 Wilmington West Chester Pike

Glen Mills, PA

19342

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Showing 3,320 reviews

April 26, 2021

Great service! Easy, fast, and with kind associates. This is our first Subaru for our teen driver - great selection of used/certified. We will definitely be coming back! More

by Dk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lupo Sr., Bill Betzner
Apr 27, 2021 -

Concordville Subaru responded

Dk, thank you for taking the time to leave us a review! We're so glad to be able to help find your teen their first Subaru, and we wish you both all the best! Hope to see you again sometime!

April 26, 2021

The team was very responsive and helped me get a great deal on a new car quickly. They've definitely earned my business and I'll be a repeat customer! More

by lindsey.m.ferrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Jones, Cassandria Johnson
Apr 26, 2021 -

Concordville Subaru responded

Hi Lindsey, thank you for the 5 star review. We're so glad you're enjoying your new car and look forward to your next visit to our dealership!

April 26, 2021

Was given incorrect pricing, Upselling for service I didn’t request. Going through my glove box and papers without asking. Won’t go back there. More

by WOODSTARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Concordville Subaru responded

Thank you for taking the time to send us your feedback. We're sorry for any inconvenience we may have caused you. Please reach out to us if you wish to discuss this further, as we would like to rectify the situation.

April 25, 2021

Absolutely wonderful experience! Best experience ever buying a car in 30 years of buying cars!Thank you!!!!! I look forward to a continued long relationship with your dealership. Love my new car! More

by jrhertzberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Lupo Sr., Darren Brown
Apr 26, 2021 -

Concordville Subaru responded

Thank you for the 5 star review! We appreciate your kind feedback and look forward to working with you for make years to come!

April 25, 2021

John was awesome in helping me get my car, a great experience from start to finish. This is my third car from Concordville Subaru and they really took care of me. John was great about getting my infor More

by JHURWITZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us a 5 star review. We're so happy that John was helpful in getting you driving a new car you love. Congratulations on your new Subaru and we look forward to working with you again sometime!

April 25, 2021

Melissa was very professional and attentive. I felt confident of the work being performed and would highly recommend the service department. I look forward to when Subaru makes an electric forester. More

by manorlords
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Concordville Subaru responded

Thank you for leaving some positive feedback! We are very glad to hear that Melissa was attentive and helped to make your experience with our service department a great one. Have a great day!

April 24, 2021

Fred awesome sales rep and dealer people and customer service excellent we have 3 Subarus and we will buy our next one here. Thank you for a great experience Stephen and Denise Bakely More

by SBAKELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Stevens
Apr 26, 2021 -

Concordville Subaru responded

Hi Stephen and Denise, thank you for taking the time to leave us a 5 star review. We're so glad to hear that Fred and the rest of our sales team was helpful and made your experience a great one. Have a great day!

April 24, 2021

Always take good care of us. Never had the problems we had with other dealerships. Very happy we switched to Subaru. Everything is much more reliable. More

by TSCHN100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Quale
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Apr 26, 2021 -

Concordville Subaru responded

Thank you for taking the time to leave us some positive feedback! We are glad that you switched as well and are happy to help in any way that we can!

April 24, 2021

This is my 3rd Forester from this dealership. Three different salesmen. Needless to say I'm very happy with their service, sales and maintenance. I will be back when I'm in the market again. More

by betsy5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Brown, John Boruk
Apr 26, 2021 -

Concordville Subaru responded

Thank you for sharing your positive experiences Betsy! We are so glad to have you as a customer and look forward to working with you again! Enjoy your new Forester!

April 24, 2021

John is excellent as a service writer, but I’m not so sure about the others that I have dealt with, in the service department. More

by PETERLEBOON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, John Brennan, Lauren Scannapieco
Apr 26, 2021 -

Concordville Subaru responded

Thank you for the feedback. We are glad to hear that John was helpful to you and made your experience a good one. We appreciate your business and hope to be able to work with you again in the future!

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