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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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January 20, 2022

Kenny cooper took my car and Then never gave it back and then he did give it back and It was faster and Now I race cars. More

by KennysBiggestFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper, Zach Catrambone
Jan 21, 2022 -

Concordville Subaru responded

Hi, KennysBiggestFan! Thank you for the stellar review. We're happy to hear that working with Kenny led to such a positive experience. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

January 20, 2022

The service representative was very polite in giving me complete list of the defects noted and recommended repairs with cost estimate. When picking up my car the repairs were explained in detail and the co More

by SERGEDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jan 21, 2022 -

Concordville Subaru responded

Hi, SERGEDJ! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

January 20, 2022

Clean facility,employees extremely helpful . Car finish when promised. Kept me up to date on progress. More

by DONNA.DOUGHERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Concordville Subaru responded

Hi, DONNA.DOUGHERTY! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

January 20, 2022

Melissa in service helped to get my car in quickly for a problem with the power steering pump that worried me,and the problem was fixed promptly. A loaner car was provided for my convenience. I'm very pleas More

by JANENH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Concordville Subaru responded

Hi, JANENH! Thank you for the stellar rating. We're happy to hear that working with Melissa led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 19, 2022

Dealership has knowledgeable and courteous staff and provides excellent service. Customer Seevice is to norch More

by PURPLEFOSSIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Jan 20, 2022 -

Concordville Subaru responded

Hi, PURPLEFOSSIL3! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 18, 2022

This Subaru dealer is the best for buying and serving. Friendly and affordable prices. It is easy to work with and courtesy for customers to follow. Many thanks More

by NAM.H.DO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Jan 19, 2022 -

Concordville Subaru responded

Hi, NAM.H.DO! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

January 17, 2022

Everyone there are always so nice and very helpful and explain everything into detail of what they’re about to do to your vehicle and what has been done to it very pleasant atmosphere More

by TWAWJM63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Jan 17, 2022 -

Concordville Subaru responded

Hi, TWAWJM63! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

January 16, 2022

Heard the tech who took my car do a pull in it, hard to hide it when I have a loud exhaust. Didn’t know why he even took it on the road since I was just there for an inspection and an oil change. Seemed t More

by crowleycait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

crowleycait, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

Jan 17, 2022 -

crowleycait responded

Please look into the tech who joy rided and unplugged my cam :)

January 16, 2022

Mark has did a wonderful job keeping me informed about the car’s situation. The service took much longer than originally quoted. More

by Adm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Concordville Subaru responded

Adm, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Moe Laraki, General Manager

January 16, 2022

Service is ALWAYS courteous, explaining things and timings in detail and ice never experienced any work that wasn't done correctly the first time. More

by JERRYBGOODMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Concordville Subaru responded

Hi, JERRYBGOODMAN! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

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