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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,925 Reviews

1,925 Reviews of Concordville Subaru - Service Center

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December 18, 2021

Friendly and professional staff, low staff turnover, I like to deal with same people who know me and my car, comfortable waiting room with wifi, beautiful, spacious surroundings, lots of new cars to brows More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Concordville Subaru responded

Hi, Ruth! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon! Sincerely, Moe Laraki, General Manager

December 18, 2021

This Greatship and their wonderful people always find a way to handle any issue immediately! I drive 1 hrs north from Middletown, DE area and very pleased with expert attention and explain issue to me!!! More

by MJBCHINAPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike answered my questions when phoned in night before!
Dec 20, 2021 -

Concordville Subaru responded

Hi, MJBCHINAPAINTER! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

December 18, 2021

They always make the process of getting vehicle service as easy and fast as possible. Everyone is extremely pleasant and professional and make the whole experience much nicer. More

by GrittyNHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Dec 20, 2021 -

Concordville Subaru responded

Hi, GrittyNHL! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 17, 2021

The team is friendly and helpful. They explained things and the service was completed in the timeframe they provided! More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Concordville Subaru responded

Hi, Karen! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Moe Laraki, General Manager

December 17, 2021

Very thorough inspection, trouble-shooting and repair of issues found on my 17-year old Outback with 211K miles on it. More

by VSHERONAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Dec 20, 2021 -

Concordville Subaru responded

Hi, VSHERONAS! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 17, 2021

Everyone is wonderful to work with. They keep you informed as to the progress of your car. They are reasonably priced. And the car wash is an extra bonus! More

by elglonew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Dec 20, 2021 -

Concordville Subaru responded

Hi, elglonew! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

December 16, 2021

My maintenance visit was completed on time. Nice to have a complimentary car wash. No price increase over last year. Also got a loyal customer discount. Good value and good service. More

by slkreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Concordville Subaru responded

Hi, slkreno! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

December 16, 2021

Really great service experience when I took my 2019 Crosstrek in with an intermittent engine problem. Communications from my service advisor were great and the problem was quickly diagnosed and repaire More

by wfcraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Concordville Subaru responded

Hi, wfcraft! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

December 16, 2021

I found the Service Manager to be extremely responsive and courteous. He listened, which is always a good thing, understood the problem and resolved it. More

by MCKINNEYKEVINJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
Dec 17, 2021 -

Concordville Subaru responded

Hi, MCKINNEYKEVINJ! Thank you for the 5-star rating. We're happy to heat that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

December 16, 2021

Sufficient ,friendly, pleasant & good customer service. I will recommend anybody with because of their professional service More

by llw09551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Concordville Subaru responded

Hi, llw09551! Thank you for the stellar rating. We're happy to hear that your positive experiences earned us your recommendation. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

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