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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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December 02, 2021

Service is great sales is not the financial dept is incompetent And no one returns your calls More

by DPHUKE
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Brown, Audelia Akanda
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Dec 02, 2021 -

Concordville Subaru responded

DPHUKE, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!- Moe Laraki, General Manager

December 01, 2021

Service customer was Very courteous and professional. Maintained and efficiently serviced my car. Would recommend. More

by Katrinafarmer73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
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Dec 02, 2021 -

Concordville Subaru responded

Hi, Katrinafarmer73@gmail.com! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon! - Moe Laraki, General Manager

December 01, 2021

They were very courteous and prompt. They explained everything. Very happy with the service. Will always be a customer! More

by MARGEDJ6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Report | Print
Dec 02, 2021 -

Concordville Subaru responded

Hi, MARGEDJ6! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Take care!- Moe Laraki, General Manager

December 01, 2021

The service technician was very helpful, professional and friendly. They completed the repairs in a few hours and I was back on the road by 3 pm. More

by TOM.BRUETSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
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Dec 02, 2021 -

Concordville Subaru responded

Hi, TOM.BRUETSCH! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon!- Moe Laraki, General Manager

November 30, 2021

John Brennan , Service Advisor , was excellent ! I appreciated his honesty and expediency......immediately solved my issue. Although your dealer us distant from my home I WILL be back for service on More

by Jpeet2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
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Dec 01, 2021 -

Concordville Subaru responded

Hi, Jpeet2017! Thank you for the 5-star rating. We're happy to hear that working with John elevated your experience with us. Your loyalty and trust mean the world to us. We look forward to your next visit. Have a great day! - Moe Laraki, General Manager

November 29, 2021

Service was very smooth. The staff was very friendly. The wait time was very reasonable. I was very happy with the sales staff that I dealt with when we purchased the new car. More

by MFC112542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Report | Print
Nov 29, 2021 -

Concordville Subaru responded

Hi, MFC112542! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels!- Moe Laraki, General Manager

November 29, 2021

Concordville is always friendly and provides great service! Can’t wait until I can see everyone’s smiles! More

by kjminster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Nov 30, 2021 -

Concordville Subaru responded

Hi, kjminster! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! - Moe Laraki, General Manager

November 28, 2021

Super service that corrects the problem. On time and courteous. Will be back as necesssary. Go Melissa. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Concordville Subaru responded

Hi, Rich! Thank you for the 5-star rating. We're happy to hear that working with Melissa earned us your loyalty and trust. We hope to work with you again soon. Safe travels!- Moe Laraki, General Manager

November 27, 2021

The dealership has a very adequate lounge. All personal are very friendly and knowledgeable. The dealership keeps you well informed on progress and the service is quick More

by EELLENWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Report | Print
Nov 29, 2021 -

Concordville Subaru responded

Hi, EELLENWOOD! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. Take care! - Moe Laraki, General Manager

November 27, 2021

I had an emergency on Black Friday with my sons car who was going back to school and they took me in right away and fixed it . More

by LORILOZADA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Nov 29, 2021 -

Concordville Subaru responded

Hi, LORILOZADA! Thank you for the stellar review. We're happy to hear that we were able to help with your son's car's emergency. We hope to work with you again soon. Have a great day!- Moe Laraki, General Manager

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