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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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October 07, 2021

The staff was very courteous and gave me an update on how things were coming along. I was very impressed with the service More

by jbankes209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Concordville Subaru responded

Hi, jbankes209! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. Have a wonderful day! - Moe Laraki, General Manager

October 06, 2021

Great! Listen to what you tell them. Courteous and professional. Always friendly. Really know what their doing More

by GLORIABOWIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Concordville Subaru responded

Hi, GLORIABOWIE! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 06, 2021

My car smells after having it serviced and I was told give it a day maybe it will go away. More

by MCGALVIN1118
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Cooper
Oct 15, 2021 -

Concordville Subaru responded

MCGALVIN1118, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Moe Laraki, General Manager

October 06, 2021

Always the best service at Concordville Subaru. They are always on time and professional. 5 stars More

by HOLLYCOIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Oct 07, 2021 -

Concordville Subaru responded

Hi, HOLLYCOIA! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Take care! - Moe Laraki, General Manager

October 06, 2021

Service was done in the time quoted, and the service rep explained clearly what was due and what each item was for. Car came back clean and ready to ride. More

by j.lucas.elrath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Oct 07, 2021 -

Concordville Subaru responded

Hi, j.lucas.elrath! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! - Moe Laraki, General Manager

October 06, 2021

Although my new tires were still in transit, a loaner was offered without asking. My car was ready at end of business day. Mark Rodgers was excellent !!!!! More

by BOOB8096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Concordville Subaru responded

Hi, BOOB8096! Thank you for the 5-star review. We're happy to hear that working with Mark elevated your experience with us. Have a great day! - Moe Laraki, General Manager

October 06, 2021

The dealership is clean and the staff I have spoken with are all friendly and helpful. More

by POOLE.TREVOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Concordville Subaru responded

Hi, POOLE.TREVOR! Thank you for the glowing review. We look forward to working with you again in the future. Safe travels! - Moe Laraki, General Manager

October 05, 2021

Each time I need service at CONCORDVILLE Subaru, I am greeted by name, asked to wait while service is being done & offered a refreshment while I wait: CONCORDVILLE’s Service Department is excellent. More

by Shaaron Christopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Concordville Subaru responded

Hi, Shaaron Christopher! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

October 05, 2021

Melissa was helpful and completed the service recall efficiently. All the staff interactions were courteous. More

by SFALCONE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Concordville Subaru responded

Hi, SFALCONE6! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again in the future. Take care! - Moe Laraki, General Manager

October 05, 2021

Excellent service. Honest, straightforward, professional. They tell you upfront what to expect as far as cost and timing. I drive many extra miles to go to this dealer because of this excellent service. More

by IPCONTRACT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Oct 06, 2021 -

Concordville Subaru responded

Hi, IPCONTRACT! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki, General Manager

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