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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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September 27, 2021

Very helpful sales staff. Thorough review of options. Liked The follow up visit to explain more. Service was positive too. More

by BRENDABGROVE
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Sep 28, 2021 -

Concordville Subaru responded

Hi, BRENDABGROVE, thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! - Moe Laraki - General Manager

September 26, 2021

Concordville Subaru was able to evaluate and resolve a battery problem on a Saturday when they were fully booked with other customers. More

by ggriffin8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
Sep 27, 2021 -

Concordville Subaru responded

Hi, ggriffin8! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 26, 2021

Service tech Melissa is very helpful. She goe above and Service tech Melissa is very helpful. She goe above and beyond about informing you about your vehicle More

by KHADDEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maddy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Concordville Subaru responded

Hi, KHADDEM! Thank you for the high rating. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 26, 2021

They treated me very well although I could not help me with my problem I had a problem with my check engine light but the problem was not there when the vehicle was given to them More

by thdewey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the people I delt with
Sep 27, 2021 -

Concordville Subaru responded

thdewey, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! - Moe Laraki - General Manager

September 26, 2021

Greeted courteously. Work completed as ordered and on schedule. Was able to schedule service at convenient time. More

by jimbroscious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Sep 27, 2021 -

Concordville Subaru responded

Hi, jimbroscious! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Moe Laraki - General Manager

September 25, 2021

Always prompt, efficient and reliable. Great service as always from staff and mechanics. Can not say enough good things about this dealership. More

by MDINGLER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone
Sep 27, 2021 -

Concordville Subaru responded

Hi, MDINGLER47! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope you have a great day! - Moe Laraki - General Manager

September 24, 2021

A well organized and competent service center always willing to listen and help. Nice folks to deal with. More

by brook117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Concordville Subaru responded

Hi, brook117! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a great day! - Moe Laraki - General Manager

September 24, 2021

I recently had my car inspected. I was told it would take 90 minutes. Ninety minutes later it was finished. The service was explained to me. I received a free car wash and I was on my way. Everything was ver More

by MPREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Concordville Subaru responded

Hi, MPREED! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Moe Laraki - General Manager

September 24, 2021

Good experience! Melissa was very helpful and was able to get everything I needed looked at and even got my inspection done though it was not originally scheduled for it. More

by CAITLIN.MARIE.CONWAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Concordville Subaru responded

Hi, CAITLIN.MARIE.CONWAY! Thank you for the 5-star review. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 24, 2021

Normally they offer good service. This time was not a great experience. I scheduled ahead, dropped my car off the night before. But my car wasn't touched until late afternoon because they put the walk in More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Oct 07, 2021 -

Concordville Subaru responded

SH, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Moe Laraki - General Manager

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