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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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September 23, 2021

Friendly and professional. He takes time to explain the iPhone setup and connection to the Forester, This our 8 year and third car with Concorville Subaru, More

by LTCLEE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 24, 2021 -

Concordville Subaru responded

Hi, LTCLEE5! Thank you for the 5-star review, and thank you for continuing to choose Concordville Subaru. Your loyalty and trust over 8 years and 3 cars mean the world to us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 23, 2021

They were friendly, timely, and thorough. They walked me through every step of the process. More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan, Lauren Scannapieco
Sep 24, 2021 -

Concordville Subaru responded

Hi, Anthony! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 23, 2021

Came in on Monday and you had ordered the wrong part so had to come back on Tuesday. I was offered to leave my car and use a loner but declined. Install time was shorter than estimated and it was done und More

by Joe122
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Sep 23, 2021 -

Concordville Subaru responded

Hi, Joe122! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 23, 2021

The service person was prepared for me, inquired as to any issues and kept me informed as to where my vehicle stood in terms of completion. Explained the bill and asked if I was satisfied. More

by cfk904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Sep 24, 2021 -

Concordville Subaru responded

Hi, cfk904! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! - Moe Laraki - General Manager

September 22, 2021

Very good Customer service The service department of Yala told me if I have any more problems where to go and how to go about it More

by TAMIKAFELDER3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco, Taylor Thornton
Sep 23, 2021 -

Concordville Subaru responded

TAMIKAFELDER3! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 22, 2021

I just love coming there. All of the people in service work so hard. John is a great asset to the dealership. They try so hard to help every person that comes in for service in a timely manner. More

by SINGGROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 23, 2021 -

Concordville Subaru responded

Hi, SINGGROW, thank you for the 5-star review. We're delighted to hear that working with John elevated your experience with us. Have a great day! - Moe Laraki - General Manager

September 22, 2021

Took my car to have detailed they scratched the side of my window down to silver metal. It needs to be replaced and they did a bad job if detailing. Very nice nhappy as it cost me 168.00 to get my window f More

by WEIMLADYPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure but even person who came out to look said he saw issues and took pic
Oct 08, 2021 -

Concordville Subaru responded

WEIMLADYPA, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Moe Laraki - General Manager

September 22, 2021

The service center was efficient and explained what was done. Very clean. We were in and out in a reasonable amount of time More

by CONNIESEMLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recognize because of masks on for safety.
Sep 23, 2021 -

Concordville Subaru responded

Hi, CONNIESEMLER. Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! - Moe Laraki - General Manager

September 22, 2021

John Brennan was most helpful and courteous as always, checked to have the oil in my Forester topped off and sent me on my way in no time. He is the best!! Can't imagine going anywhere else for service More

by Bjwillia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 23, 2021 -

Concordville Subaru responded

Hi, Bjwillia! Thank you for the stellar review. We're happy to hear that working with John elevated your experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

September 22, 2021

John was good and give information what to do nextI will John was good and give information what to do next I will keep watching on brakes More

by Beverly
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 23, 2021 -

Concordville Subaru responded

Hi, Beverly! Thank you for the stellar review. We're happy to hear that working with John elevated your shopping experience with us. We hope to work with you again in the future. Take care! - Moe Laraki - General Manager

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