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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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September 22, 2021

Melissa yet again did a truly excellent job. She fully understands superior customer service and me as a repeat customer. The work I had done was excellent. Very pleased with all aspects of visit. More

by coatesfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Concordville Subaru responded

Hi, coatesfamily! Thank you for the stellar review. We're happy to hear that working with Melissa elevated your shopping experience with us. We hope to work with you again in the future. Have a great day! - Moe Laraki - General Manager

September 22, 2021

I brought my car in and it wasn't running right ended having to pay 13000 for a car with 19k miles on it More

by Spencersweigart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Concordville Subaru responded

Spencersweigart, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. - Moe Laraki - General Manager

September 22, 2021

Friendly, knowledgeable, considerate of customers’ time, concerns and financial worries. Offer various options to get the job done correctly More

by HELEN A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Catrambone
Sep 23, 2021 -

Concordville Subaru responded

Hi, HELEN A! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 21, 2021

Excellent staff. Several members assisted and gave advise. One even cleaned the inside of the new windshield and gave recommendations for glass cleaners! More

by heishp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of other names, John Brennan
Sep 22, 2021 -

Concordville Subaru responded

Hi, heishp! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! - Moe Laraki - General Manager

September 21, 2021

Very clear communication on the issue and the timing and cost of the repair. Car now runs better than ever. More

by BASEMIKE64OH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 22, 2021 -

Concordville Subaru responded

Hi, BASEMIKE64OH! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. Take care! - Moe Laraki - General Manager

September 21, 2021

Service team very knowledgeable and friendly snacks and water provide it is always a pleasure More

by CAPTAL2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Concordville Subaru responded

Hi, CAPTAL2005! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! - Moe Laraki - General Manager

September 21, 2021

Melissa is the best and most informative customer service representative at the concordville dealership. She makes sure the customer is aware and rewarded for returning to the dealership. More

by tgundaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
Sep 22, 2021 -

Concordville Subaru responded

Hi, tgundaker! Thank you for the 5-star review. We're happy to hear that working with Melissa led to such a positive experience. We hope to work with you again in the future. Safe travels! - Moe Laraki - General Manager

September 19, 2021

Going to Concordville Subaru is an incredible experience. The staff is above and beyond courteous, the waiting areas is clean, elegant and comfortable. The team does everything they can to keep you posted an More

by scordani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Sep 20, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, scordani! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a wonderful day! - Moe Laraki - General Manager

September 19, 2021

They were right on schedule and said it would be an hour appointment and it was. The waiting area was clean and quiet. I only wish it wasn’t an hour from home. Joy annas More

by JOYANNAS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
Sep 20, 2021 -

Concordville Subaru responded

Hi, JOYANNAS0! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! - Moe Laraki - General Manager

September 19, 2021

Fabulous service, attentive to detail, prompt and timely service, flexible appointment scheduling, John Brennan was wonderful More

by vhc129
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 20, 2021 -

Concordville Subaru responded

Hi, vhc129! Thank you for the 5-star review. We're happy to hear that working with John elevated your experience with us. Have a great day! - Moe Laraki - General Manager

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