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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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September 04, 2021

Excellent service and explanation of all work by done. Very pleasant wait with a Wawa coffee and newspaper. Took care of a recall plus did inspection. Found a minor problem and explained it well. Reasonab More

by TCJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 07, 2021 -

Concordville Subaru responded

Thank you for the positive review, TCJS! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a great day!

September 04, 2021

Everyone is very helpful and knowledgeable.They have good communication with customers regarding the status of a repair. Dropping off and picking up your car for service is quick and efficient. More

by DONUNGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan, Lauren Scannapieco
Sep 07, 2021 -

Concordville Subaru responded

Hi, DONUNGER! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Take care!

September 04, 2021

Great service! No hassle and fast. Staff very friendly, professional and eager to help! You get treats like royalty, they offer updates via text while you wait! Awesome job! More

by Sonyafranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Concordville Subaru responded

Thank you for the stellar review, Sonyafranklin! We're happy to hear that you left the dealership satisfied with our services. Have a great day!

September 04, 2021

Needed brakes and rotors… as a customer i thought it would be three or four days before they were able to work on my vehicle.. they were able to do the work on the spot and my car was available after th More

by GOLF4ORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Concordville Subaru responded

Hi, GOLD4ORE! Thank you for the stellar review. We're happy to hear that we were able to help with your brakes and rotors needs. We hope to work with you again in the future. Take care!

September 03, 2021

Since we bought 2010 Subaru forest up to now seems very realizable so we went to look the new model the salesman show us with kindly answered our questions and concerns. At the service counter we had good More

by CHEN1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Concordville Subaru responded

Hi, CHEN1943! Thank you for the 5-star review. We look forward to working with you again in the future. Have a great day!

September 03, 2021

The facility was very clean. They took me right in for my appointment there was no waiting. The employees were very friendly and helpful. I would definitely use their facility again for any future Subaru ne More

by GOODREDEARTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Sep 07, 2021 -

Concordville Subaru responded

Hi, GOODREDEARTH! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your loyalty and trust. Take care!

September 03, 2021

Everyone is always courteous, professional and takes time to explain what’s to be done. If I should have any questions they are always answered in a very clear way. Thank you all for being so kind. More

by c.lebano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Sep 07, 2021 -

Concordville Subaru responded

Hi, c.lebano! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Take care!

September 02, 2021

When one buys or leases from Concordville Subaru it’s like becoming part of an extended family. Their friendly, easy going, attentive and they love what they do. More

by BUTT5RFLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Still, John Brennan
Sep 03, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, BUTT5RFLI! We're happy to hear that you left the dealership satisfied with our services. Here at Concordville Subaru, you ARE family. Have a great day!

September 02, 2021

Concordville Subaru alerted me to a few issues with my vehicle during my inspection and were able to cover them under warranty. They provided me with a loaner car to get to work so it didn't interrupt my More

by EMillican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Concordville Subaru responded

Hi, EMillican! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We look forward to working with you again in the future. Have a wonderful day!

September 02, 2021

The people are great, but all their estimated wait times were more than doubled. I was there for 4 hours and I had a $5 that they forgot to take off. More

by JANET715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Concordville Subaru responded

JANET715, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

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