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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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August 24, 2021

Great crew! Every one was helpful and pleasant. From the time I drove in til I picked it up all cleaned the service was excellent. More

by JWHAMILL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Concordville Subaru responded

Thank you for the stellar review, JWHAMILL3! We're happy to hear that you had such a positive experience with us. We hope to work with you again soon. Have a great day!

August 24, 2021

Melissa answered all of my questions about my concerns. She showed me codes I expressed concerns about and documented them. Service was done in a timely manner. Very pleased More

by RBEACH88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Concordville Subaru responded

Thank you for the stellar review, RBEACH88! We're happy to hear that working with Melissa elevated your experience with us. Please let us know if there's anything else we can help you with. Safe travels!

August 24, 2021

Professional and friendly! Always a smooth experience! You should not require a 25 word min…I’ve tried 10’times to send a nice note More

by MELISSACUNNINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Concordville Subaru responded

Thank you for the high rating, MELISSACUNNINGHAM! We're delighted to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a wonderful day!

August 23, 2021

Very friendly helpful staff greets you as you arrive. Quite attentive to concerns you might have. Updates given if time is excessive. Exit information is always complete. Any questions you might have are More

by MYERSCM1410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 24, 2021 -

Concordville Subaru responded

Thank you for the high rating, MYERSCM1410! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Take care!

August 23, 2021

Timely service, with a friendly staff who cares about doing the job right. They were helpful in ensuring I didn’t need to pay for needless repairs, just what truly needed attention. More

by CJWWOODCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Aug 24, 2021 -

Concordville Subaru responded

Hi, CJWWOODCOCK! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope you have a wonderful day. Safe travels!

August 22, 2021

Good work, honest assessments, and no pressure to "fix more" than what is necessary right now. I never feel pressured, mansplained, or like I'm being "sold" constantly. Friendly, caring staff, comforta More

by babirmingham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Scannapieco
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the high rating, babirmingham! We're happy to hear that you left the dealership satisfied with our services. Safe travels!

August 22, 2021

The service team was very kind and efficient. I had a day ahead of me and they were able to get me serviced quickly. Thank you More

by FROGGYADVOCATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Aug 23, 2021 -

Concordville Subaru responded

Hi, FROGGYADVOCATE! Thank you for taking the time to leave us a positive review. We're happy to hear that working with the team led to a quick and efficient experience. Have a great day!

August 22, 2021

Good excellent ok prima good 👍🏻 good super helpful well done 👍🏻 efficient clean friendly timely service prompt cheerful super duper will be back ! Good service 25! More

by DANIELSLCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Concordville Subaru responded

Hi, DANIELSLCM! Thank you for the stellar review. We're happy to hear that you had a positive experience with our services. Please let us know if there's anything else we can help you with. Have a great day!

Aug 23, 2021 -

DANIELSLCM responded

Your welcome.

Aug 23, 2021 -

DANIELSLCM responded

Your very welcome!

August 22, 2021

Great service. I think the Subaru Corp. should have paid for the problem with the ignition since this is a common problem with these cars. However, I this is a great place for service. More

by LND49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Thornton
Aug 23, 2021 -

Concordville Subaru responded

LND49, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day!

August 21, 2021

Had a recall, had to wait a month for the part to arrive, set up the appt., took the car to the dealership, all went well, took less time than estimated. The name on the paper work was Mark Rodger, so I gue More

by JOANNECOVERT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Concordville Subaru responded

Thank you for the 5-star review, JOANNECOVERT! We're happy to hear that working with Mark led to a satisfactory experience with us. We look forward to your next visit. Have a good day!

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