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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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July 17, 2022

Service was prompt. Agent polite and competent. Also helped with some settings that puzzled me. More

by shandonbrewer72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Concordville Subaru responded

Hi Shandonbrewer72, Thank you for your 5-star review. We are glad to hear that our service team was great in answering all of your questions. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 16, 2022

Concordville Subaru made the buying experience very simple. They determined what I wanted and I had the vehicle within 4 days. Easiest car buy I ever made More

by seanmcpaint1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Raysor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Jones
Jul 18, 2022 -

Concordville Subaru responded

Hi seanmcpaint1, Thank you for your 5-star review. We are glad to hear that your experience with us was great. We hope to see you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 16, 2022

Always very professional and helpful with our Subaru Outback. We trust this service department and always choose to have our car serviced here! More

by KARRI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Lauren Scannapieco
Jul 18, 2022 -

Concordville Subaru responded

Hi KARRI1, Thank you for your 5-star review. We are delighted to hear that our service team made your experience great with us. We hope to see you soon for your next service. Have a great day. Sincerely, Moe Laraki, General Manager

July 15, 2022

Went in for an oil change. The staff was friendly I was out in 45 minutes. More

by STEVENBLEVINS914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jul 18, 2022 -

Concordville Subaru responded

Hi STEVENBLEVINS914, Thank you for your 5-star review. We are glad to hear that servicing your car with us went great. We are looking forward to seeing you soon. Have a great day. Sincerely, Moe Laraki, General Manager

July 15, 2022

Friendly informative timely/prompt convenient. HOWEVER I was disappointed when they had no vehicle available for me to continue my errands during the 1 1/2 wait time during a simple state inspec More

by Endangeredoutlaw2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uncertain of names
Jul 18, 2022 -

Concordville Subaru responded

Hi Endangerdoutlaw2015, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

July 14, 2022

I’m generally pleased with the service, but after my Visit on Wednesday (determined bad O2 sensor) I drove to grocery store and when I came out, the battery was dead. Had to have it towed back to dealer More

by SARAWELLS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill from service was particularly helpful when I called in on Saturday
Jul 15, 2022 -

Concordville Subaru responded

Hi SARAWELLS0, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

July 14, 2022

They told me what I needed and told me what I didn’t need. Great customer service. Will continue to use your services in the future. More

by David Flynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan, Lauren Scannapieco
Jul 15, 2022 -

Concordville Subaru responded

Hi David, Thank you for your 5-star review. We are glad to hear that our team made servicing your vehicle great and able to answer any question you had. We are looking forward to seeing you soon. Take care! Sincerely, Moe Laraki, General Manager

July 13, 2022

Friendly, reliable and timely. They provide information and guidance, but do not pressure you. This is true in both sales and service More

by SBWATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Jul 14, 2022 -

Concordville Subaru responded

Hi SBWATER, Thank you for your 5 star review. We are glad to hear that our team had made your experience great with us. We look forward to seeing you soon. Have a great day! Sincerely, Moe Laraki, General Manager

July 10, 2022

Very, very professional, and dedicated was out in a timely mannerConsidering the amount of work they did they worked fast More

by PAULDOURLET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Jul 11, 2022 -

Concordville Subaru responded

Hi, PAULDOURLET! Thank you for the stellar review. We're delighted to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

July 10, 2022

Short wait time and excellent service. Staff was very polite and was able to save me money. More

by jwl98
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Laraki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Scannapieco
Jul 11, 2022 -

Concordville Subaru responded

Hi, jwl98! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

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