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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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April 06, 2022

Customer friendly staff and timely service. Very happy with my experience each time I have had my Impreza for routine warranty service. Very reasonable prices on parts and I love the free car w More

by cmackereth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shields great sales employee , Zach Catrambone
Apr 07, 2022 -

Concordville Subaru responded

Hi, cmackereth! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

April 04, 2022

Always professional. Never had a problem with anyone at the dealership Great service and comfortable waiting area More

by JOANNB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Apr 05, 2022 -

Concordville Subaru responded

Hi, JOANN80! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

April 03, 2022

They are very friendly and listen to there customers which is great really happy with the dealership. More

by italianangel8131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Apr 04, 2022 -

Concordville Subaru responded

Hi, italianangel8131! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

April 02, 2022

Staff was efficient, polite and knowledgeable. It was a great experience. My car was clean when work was complete. More

by LDONLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian 5 stars
Apr 04, 2022 -

Concordville Subaru responded

Hi, LDONLON! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

April 01, 2022

Very good service, we did not have to wait, because of COVID situation, there was no shuttle service. More

by mli223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Apr 01, 2022 -

Concordville Subaru responded

Hi, mli223! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

April 01, 2022

The service department is cordial and pleasant. My car was done in timely fashion. The waiting area and new and clean. More

by jchung100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Concordville Subaru responded

Thank you for the high rating, jchung100! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

March 31, 2022

Everyone is courteous, job is done promptly. The waiting place is clean and quiet. A pleasant place to go. I don’t mind going for anything. More

by PSHIAH
Recommend Dealer
Yes
Employees Worked With
John Brennan
Apr 01, 2022 -

Concordville Subaru responded

Thank you for the high rating, PSHIAH! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

March 31, 2022

On Saturday, March 26, 2022, my Subaru Outback indicated low tire pressure on the right front tire. Concordville Subaru service advisor Mark provided prompt service and the auto mechanic was able to repair More

by GUESTFAM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Concordville Subaru responded

Hi, GUESTFAMS! Thank you for the 5-star rating. We're delighted to hear that working with Mark elevated your experience with us. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

March 31, 2022

Always pleasant and accommodating. They do a great job and I like the complimentary car wash! More

by JS3132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Apr 01, 2022 -

Concordville Subaru responded

Hi, JS3132! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

March 30, 2022

I specifically asked to have the transmission filter changed when I had the fluid change, that was not done which rendered the service a waste of money. In addition the transmission dipstick was not ins More

by tcb2407david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zach Catrambone
Apr 11, 2022 -

Concordville Subaru responded

tcb2407david, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

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