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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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March 25, 2022

Appreciate getting us in quickly when our Forester‘s battery died! Your stuff was very friendly and customer focused. More

by Marian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
Mar 28, 2022 -

Concordville Subaru responded

Hi, Marian! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

March 24, 2022

Melissa McElwee is a super star of customer service. She is always friendly and helpful. My vehicle was left at the shop for the day and she was updating me via text when needed. More

by raymond.ferry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Concordville Subaru responded

Hi, raymond.ferry! Thank you for the stellar rating. We're happy to hear that working with Melissa elevated your experience with us. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

March 24, 2022

Easy to schedule an appointment, knowledgeable and friendly staff. Work completed in reasonable amount of time with a clear description of the work performed More

by Joe122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Concordville Subaru responded

Hi, Joe122! Thank you for the 5-star review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

March 24, 2022

Staff is very prompt and polite , and explained what needed to be fixed or taken care of More

by rutamayekar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Concordville Subaru responded

Hi, rutamayekar! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

March 24, 2022

Prompt, courteous and competent staff throughout the service department. I can always trust that my Forester is excellent hands. More

by WCAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Mar 25, 2022 -

Concordville Subaru responded

Hi, WCAMOS! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

March 23, 2022

Quick and easy drop off. Only waited maybe 40 mins and was done. No extra or hidden costs. More

by HERBTRUST101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Mar 24, 2022 -

Concordville Subaru responded

Hi, HERBTRUST101! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

March 23, 2022

Very easy to schedule maintenance. Guy at the service desk was really helpful and responsive More

by GELMANHABER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Concordville Subaru responded

Hi, GELMANHABER! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

March 23, 2022

They are always very friendly and knowledgeable. The building is comfortable. They get the job done quickly and carefully. More

by FRCYLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Mar 23, 2022 -

Concordville Subaru responded

Hi, FRCYLC! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

March 22, 2022

It all started with Melissa at the front desk. She is friendly, helpful and compassionate. She goes above and beyond to be accommodating. I had only a brief interaction with a service employee whe More

by ROBINO57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Concordville Subaru responded

Hi, ROBINO57! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

March 21, 2022

Fantastic job! Great facility, work was done quickly and the team was wonderful! So happy More

by gwen.m.armstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Caraballo
Mar 22, 2022 -

Concordville Subaru responded

Hi, gwen.m.armstrong! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

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