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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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March 01, 2022

Very friendly, professional, and flexible with scheduling when I was late! This is my second car from Concordville Subaru and I will be back. More

by Juliet on Blackpool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Brennan
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Mar 01, 2022 -

Concordville Subaru responded

Hi, Juliet on Blackpool! Thank you for the 5-star rating. We're delighted to hear that this is your 2nd car with us. Your loyalty and trust mean the world. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 28, 2022

Concordville Subaru continues to shine. Had a minor service issue 5 weeks after purchasing a used vehicle and the dealership took care of it without hassle. The general manager and the serv More

by Carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khaled Malik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2022 -

Concordville Subaru responded

Hi, Carlover! Thank you for the 5-star rating. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 28, 2022

Great dealership. My second Subaru from them and have always been treated fairly and honestly. Also employees are always friendly, listen and treat you with respect. More

by YAXMUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy O, Lauren Scannapieco
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Mar 01, 2022 -

Concordville Subaru responded

Hi, YAXMUCH! Thank you for the stellar rating. We're delighted to hear that your positive experiences earned us your loyalty and trust for 2 cars now. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 28, 2022

I’ve always had great service at Subaru in Concordville. I recommend them to anyone with a Subaru vehicle. More

by Jellyroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper
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Mar 01, 2022 -

Concordville Subaru responded

Hi, Jellyroll! Thank you for the 5-star review. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 27, 2022

John and Lauren always take care of our maintenance care thanks Steve you guys are the best More

by shaefferfamili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan, Lauren Scannapieco
Report | Print
Feb 28, 2022 -

Concordville Subaru responded

Hi, shaefferfamili! Thank you for the 5-star review. We're happy to hear that working with John, Steve, and Lauren led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 27, 2022

Very helpful, always a pleasant experience. Really? 15 word minimum? Blah blah blah blah blah More

by CDELLOSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2022 -

Concordville Subaru responded

Hi, CDELLOSO! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 27, 2022

John Brennan was excellent. He was professional and courteous and a shining example of what a wonderful employee is. This company is fortunate to have him as a representative. More

by lkp1of3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Feb 28, 2022 -

Concordville Subaru responded

Hi, lkp10f3! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 26, 2022

Friendly staff. But quoted 1.5-2 hours and it took 4, which was frustrating. More

by JDMYERS1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Catrambone
Report | Print
Feb 28, 2022 -

Concordville Subaru responded

JDMYERS1215, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Moe Laraki, General Manager

February 26, 2022

They did the regular oil change & inspection & tire rotation while I worked in their nice waiting area with WiFi. It didn’t take long at all. More

by ERICA.HEYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember a name
Report | Print
Feb 28, 2022 -

Concordville Subaru responded

Hi, ERICA.HEYER! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

February 26, 2022

Service department is always on top of there game. Quick in and quick out . I’ve been happy with there service More

by JAMESCHEESEMAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Feb 28, 2022 -

Concordville Subaru responded

Hi, JAMESCHEESEMAN3! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

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