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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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February 26, 2022

My service was excellent My car is running much improved My service coordinator was outstanding She was clear on explanation of service needs, aware of my concerns and financial concerns and wen More

by blwilliams44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Concordville Subaru responded

Hi, blwilliams44! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 26, 2022

Melissa is a wonderful service representative. She is the most efficient and effective sales person I've worked with at subaru. The maintenance staff cares. They do a very thorough job in making s More

by tgundaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Concordville Subaru responded

Hi, tgundaker! Thank you for the stellar rating. We're delighted to hear that working with Melissa elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 25, 2022

Very wonderful staff and service people. I have had a very good run with my Subaru Outback and hope when the time comes Subaru is making a similar great car. More

by TIPI5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Feb 28, 2022 -

Concordville Subaru responded

Hi, TIPI5! Thank you for the stellar rating. We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

February 25, 2022

New roomy facility, quick service, friendly staff, complimentary car wash, free coffee and other hot beverages, good wireless, easy parking (could be because they have no inventory) More

by mrr777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Concordville Subaru responded

Hi, mrr777! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 24, 2022

I brought my toddler with me during my inspection/emissions, oil change and tire rotation service yesterday. The service team was quick yet thorough and very kid friendly! She enjoyed the More

by BOBBIJOGALBREATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Concordville Subaru responded

Hi, BOBBIJOGALBREATH! Thank you for the stellar rating. We're delighted to hear that working with the team was a positive experience for both you and your toddler. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 24, 2022

It always has great service, customer and automotive. Keep up the good work! Thanks all More

by MICHELLEDEL84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Feb 25, 2022 -

Concordville Subaru responded

Hi, MICHELLEDEL84! Thank you for the 5-star rating. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 23, 2022

Very helpful and attentive to the end goal being accomplished successfully for everyone without unnecessary time, energy or resources being squandered. More

by SHIRLESASCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Feb 24, 2022 -

Concordville Subaru responded

Hi, SHIRLESASCOTT! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 23, 2022

Everyone is always very friendly and helpful. The customer waiting area is very comfortable and convenient so I can wait while service is performed. The free car wash is a nice touch! Prices for More

by fpsully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Concordville Subaru responded

Hi, fpsully! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

Feb 24, 2022 -

fpsully responded

Hi Moe, Not to be glib but I hope I don’t see you again soon. 🤠 Your service rep Mark indicated that with the new tires and bushings, etc., and with the low mileage (only 45K in ten years - I am retired and don’t drive much), the car looks like it’s in very good shape. However, I will be back in a year for another oil change and inspection. 👍👍 Sincerely, Frank

February 22, 2022

In and out, service as promised and I even got my car washed! Pleasant and helpful service staff. More

by MaryR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Concordville Subaru responded

Hi, MaryR! We're happy to hear that working with the team elevated your experience with us. We hope to work with you again soon. Safe travels! Sincerely, Moe Laraki, General Manager

February 22, 2022

Work was completed in half the time expected. Staff is friendly. Wait room was comfortable. More

by LINPROTEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure with masks on.
Feb 23, 2022 -

Concordville Subaru responded

Hi, LINPROTEACH! Thank you for the 5-star rating. We're delighted to hear that working with the team led to such a positive experience. We look forward to your next visit. Have a great day! Sincerely, Moe Laraki, General Manager

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