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Concordville Subaru - Service Center

Glen Mills, PA

4.8
1,923 Reviews

1,923 Reviews of Concordville Subaru - Service Center

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February 09, 2022

Very fast and great car appointment. I will only go to Concordville Subaru to check out my outback. More

by ktallbritton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
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Feb 10, 2022 -

Concordville Subaru responded

Hi, ktallbritton! Thank you for the stellar rating. We're happy to here that your positive experiences earned us your loyalty and trust. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 08, 2022

Great service department! The staff were friendly and courteous and explained clearly what needed to be done to resolve my issue. Melissa was able to tell me upfront how long it would take to order the p More

by ABURSTON1
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Concordville Subaru responded

Hi, ABURSTON1! Thank you for the 5-star rating. We're happy to hear that working with Melissa elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 08, 2022

Great service. Helpful in explaining issue with car. Prompt updates. Answered all questions. Good job More

by lliberace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cooper, John Brennan, Zach Catrambone, Lauren Scannapieco
Report | Print
Feb 09, 2022 -

Concordville Subaru responded

Hi, lliberace! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 08, 2022

Great service including thoroughly checking my car and doing a test drive to analyze the source of a mysterious intermittent rattle. More

by Susan Mills Burson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, in Service, is incredibly knowledgeable and very analytical- a tremendous resource in diagnostics.
Report | Print
Feb 09, 2022 -

Concordville Subaru responded

Hi, Susan Mills Burson! Thank you for the 5-star rating. We're happy to hear that working with the team elevated your experience with us. We look forward to your next visit. Take care! Sincerely, Moe Laraki, General Manager

February 08, 2022

Concordville really strives to please the customer. They are very accommodating with scheduling and go the extra mile for you. More

by frmink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
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Feb 09, 2022 -

Concordville Subaru responded

Hi, frmink! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 08, 2022

Great staff and great service. Will continue to only use Concordville Subaru for our Outback. More

by BRITGOLDSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Cooper
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Feb 09, 2022 -

Concordville Subaru responded

Hi, BRITGOLDSTEIN! Thank you for the 5-star rating. We're happy to hear that working with the team earned us your loyalty and trust. We hope to work with you again soon. Take care! Sincerely, Moe Laraki, General Manager

February 08, 2022

Incredible customer service. The communication regarding necessary repairs was timely and upfront. There were no surprises and the job was completed quickly. A very positive experience. Thank you! More

by bidelmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
Report | Print
Feb 09, 2022 -

Concordville Subaru responded

Hi, bidelmc! Thank you for the stellar review. We're happy to hear that working with the team led to such a positive experience. We hope to work with you again soon. Have a wonderful day! Sincerely, Moe Laraki, General Manager

February 08, 2022

Very helpful and courteous. Shared description of the problems in a professional manner. I felt like I was listened to and respected. More

by AK251239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2022 -

Concordville Subaru responded

Hi, AK251239! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Safe travels! Sincerely, Moe Laraki, General Manager

February 07, 2022

Very friendly and courteous. The service department folks are always ready to help and explain so anyone can understand the issue. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa McElwee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2022 -

Concordville Subaru responded

Hi, Ron! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. We look forward to working with you again soon. Have a great day! Sincerely, Moe Laraki, General Manager

February 05, 2022

People were courteous and efficient. Good communication throughout process. Honored previous work by another dealership. More

by Ldfinne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sppicable
Report | Print
Feb 07, 2022 -

Concordville Subaru responded

Hi, Ldfinne! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a wonderful day! Sincerely, Moe Laraki, General Manager

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