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Conicelli Toyota of Springfield
Springfield, PA
2,301 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 2,301 reviews
December 29, 2024
The dealer did not have our appointment in their system, resulting in extra wait time. resulting in extra wait time. More
by angela38
Verified Customer
December 29, 2024
It was a pleasure working with Nikolaos Tarabicos. He did an outstanding job from the moment we entered the store till we completed the purchase he regularly keep us updated and gave us excellent custo He did an outstanding job from the moment we entered the store till we completed the purchase he regularly keep us updated and gave us excellent customer service and the entire experience was smooth. Nick is a very good sales representative but also ensures that you are satisfied with the purchase.I would definitely recommend Conicelli Toyota - Springfield and working with Nick. More
by Lana S
Employees Worked With
December 29, 2024
Service just need to be more efficient was there 3 hours for an oil change and tire rotation for an oil change and tire rotation More
by yailiz.estrada
Employees Worked With
December 27, 2024
Worst experience I've ever had with Conicelli. Very disappointed. I left my 2019 Camry to have the rearview mirror glass replaced at 8 am. Never received a call all day from the service department Very disappointed. I left my 2019 Camry to have the rearview mirror glass replaced at 8 am. Never received a call all day from the service department regarding the repair which I thought would not take long. When I tried to reach the Service Department all I got was voicemail over and over again. I then tried the Parts Department and Sales lines and also got voicemail over and over again. Back and forth with both departments and finally got a salesman on the line. He was no help even though I explained the situation, my frustration, and practically begged him to take the short walk around to Service with a message. He transferred me to the Service Manager and yet another voicemail. I finally called the main number and got through to a receptionist. She began to make excuses for the Service Department which only made me more angry. I had to stop her from going on and on with excuses and demand that she get through to Service. She finally did get through to them, and all I got from them was "your car is ready we'll send the shuttle". By now it's 3pm. I was unable to speak with anyone about my car as it was still very congested and busy when I finally arrived at the dealership. I was so angry I paid for my car and left. This is my third car from Conicelli and probably my last. You Have to wait at least two weeks to get an appointment even with an emergency. I had a windshield wiper completely sheer off from the mechanism while on the highway in pouring rain and scratch my windshield. Your dealership would not even look at the car for three weeks much less replace a windshield wiper blade, which takes five minutes at most, and it was to pour rain for the entire week. As a result, I have found a very competent mechanic who also does body work (and he answers his phone!), and I will now be taking my 2019 Camry (which only has 10,000 miles on it) to him for repairs. You have lost a dedicated Conicelli Toyota customer unless you can improve the communication between your Service Department and your customers. The people who write you up first thing on arrival to the Service Department are lovely and very personable, and I always felt confident when I left my car at Conicelli. Now the length of time you have to wait to get an appointment, plus the length of time they keep your car in the shop the day of your appointment is just ridiculous. I refuse to sit and wait for the car any longer because of the long wait. More
by SJFORD659
Employees Worked With
December 26, 2024
quick with excellent expertise. Pleasant, and finding 15 words is difficult when the service was just right Pleasant, and finding 15 words is difficult when the service was just right More
by ttreadwe
Employees Worked With
December 26, 2024
4hour wait for service I did not request. I was to have oil change and tire rotation. It was suggested that I get the Antifreeze flush since it was never changed, for $210.00 minus senior di I was to have oil change and tire rotation. It was suggested that I get the Antifreeze flush since it was never changed, for $210.00 minus senior discount. I agreed. When I got my paperwork it says I requested brake system fluid flush. I did not have any brake problems nor any discussion about brakes. I was interested in the Antifreeze flush since it was 18 degrees outside and I never had any starter issues. I thought it would prevent any future problems. I did not receive the normal multi point inspection report that is usually attached to my receipt. I was irritated and annoyed. More
by BERTHAIRBY1941
Employees Worked With
December 26, 2024
Appreciated giving mean appointment on short notice. Insprection tookaslong astray said it would. The service rep that handled mycarwasvery pleasant. Insprection tookaslong astray said it would. The service rep that handled mycarwasvery pleasant. More
by WILDZEB46
Employees Worked With
December 26, 2024
Customer service is the best thing about this company they really treat customers well and provide excellent service they really treat customers well and provide excellent service More
by JFELIZZI
Employees Worked With
December 24, 2024
This time getting my car serviced was a good experience. My wait time was a little longer than normal. My wait time was a little longer than normal. More
by Kurry
Employees Worked With
December 24, 2024
Everything went smoothly! Interaction with the service staff was wonderful. I have never had a bad experience in all the six years that I have brought my my car here! Interaction with the service staff was wonderful. I have never had a bad experience in all the six years that I have brought my my car here! More
by VSIMS1126
Employees Worked With
