Conicelli Toyota of Springfield

I love my car!! I've been speaking to Eric for almost a whole year, a verryyy long time, about buying a new car, my first very own car :). I wasn't quite ready but fi I've been speaking to Eric for almost a whole year, a verryyy long time, about buying a new car, my first very own car :). I wasn't quite ready but finally got enough nerve to get one. I told Eric on a Monday that I would be there with my parents on Friday evening to look at the car I wanted, a Scion xB, and he had no issues. Although out the week he told me what I would need and ran back and forth between my job next door to the dealership. When we got there he had my options ready to be test driven and let me get a good feel of the car. I ended up getting the Scion xB and have never been happier! Eric was extremely patient and answered all of our questions with no hesitation. We were so pleased my mom ended up coming back two days later to purchase the other xB from Eric! More

EXCELLENT CUSTOMER CARE!! DWAIN IS THE MAN!! I want to begin by saying that I don't write reviews often, but I couldn't pass this opportunity to share my experience at Conicelli Toyota of Springf I want to begin by saying that I don't write reviews often, but I couldn't pass this opportunity to share my experience at Conicelli Toyota of Springfield. Investing in a car is extremely overwhelming. I brought three additional women who were very insightful and experienced fearing that I wouldn't be able to get a reasonable deal for what I wanted. I wasn't looking to settle for something I didn't love and with my credit not being so great, I was beyond nervous. I was afraid that my salesperson was going to be pushy and not understanding. However, while searching through the internet and considering a number of different places to look for a 2015 Toyota Rav4, I decided to make Conicelli of Springfield my first stop. As we approached the door, a friendly and handsome man greeted us. It was early in the morning and he was extremely pleasant. At that moment, we knew he was going to take care of us. Dwain Johnson asked what I was interested in looking at and BAM, next thing we knew, we were test driving a brand new 2016 Toyota Rav4. Dwain gave us the keys and allowed us to drive off without him, which was unexpected and much appreciated. Driving the car without a sales person was nice since there was no need for small talks as we took that opportunity to explore the car. Initially that wasn't the year of the car I wanted, but what the heck, we drove off in it to explore (later) if it was a possibility. After talking to Dwain about what I was looking for and what I can afford with my budget and credit-- he worked his magic and got me the best deal, I think, for a brand new 2015 Toyota Rav4. Dwain was considerate, he never made me feel ashamed because of my credit. He definitely went out of his way to get me the best deal for my circumstances. I honestly can't thank him enough because it's unreal that I am driving a brand new car. Dwain was never pushy, he provided me with different options, and he was genuinely trying to help me. The group of women I was with was very intimidating, but Dwain won their approval because he made it a FUN experience instead of a dreadful one. Also, I spent a great deal of time there and yet he remained so patient and understanding. Dwain wasn't trying to be cliché or anything he wasn't. He kept it real and he was genuine in his deliveries. He did not give up with trying to work with my circumstances. For a first time person that is inexperienced with car buying, he has definitely set the standards really high for my future car buying experience. Dwain is without a doubt, THE MAN! He make things happen. Toyota of Conicelli of Springfield should know they're lucky and blessed Dwain is one of the faces of a great car company. His approach and interactions with me increased my loyalty to the product/ services by providing me an outstanding level of customer care, he placed my needs before trying to move a car off of a lot. Well done, Dwain. Thank you for EVERYTHING. One more person I want to thank is Vee (Virgilio) Pabon, the Financial Manager. Vee was responsive and up front with me about everything. I appreciate his time and him working with me to meet my needs. It's evident that the team dynamic is outstanding. I highly recommend Toyota of Conicelli of Springfield. More

Upstanding customer care Maria was excellent from the minute I walked in the door. She made sure all my needs were meant. I was pressed for time and she worked hard to get me Maria was excellent from the minute I walked in the door. She made sure all my needs were meant. I was pressed for time and she worked hard to get me out of there. Kudos to her she is a rock star. Steve was also great. Extremely friendly and did a great job assisting me and putting me behind the wheel of a car. Thanks a bunch to the two of them More

excellent Tammy, Joel, David and Eli Morales were a great team to work with! Their customer service was excellent. Eli in finance gave us the best advice. Tammy, Joel, David and Eli Morales were a great team to work with! Their customer service was excellent. Eli in finance gave us the best advice. More

Excellent Dwain and Conicelli went above and beyond for me. I have no complaints and couldnt have asked for better customer service. Not only did they work rigo Dwain and Conicelli went above and beyond for me. I have no complaints and couldnt have asked for better customer service. Not only did they work rigorously with me but to also get me the best deal I could get. More

THEE BEST EVERRRR !!! EMPLOYEE OF THE YEAR .!!! Maria gave the Best Service Ever , They Really Did Their Thing & Got Me Something New .!! Even though I didn't get the car t EMPLOYEE OF THE YEAR .!!! Maria gave the Best Service Ever , They Really Did Their Thing & Got Me Something New .!! Even though I didn't get the car the same day (Saturday) , she made sure she did what she could to make sure I was all finished by (Monday). I couldn't be more happier ! Steve great guy , he worked his magic and got me the BEST rate ever. Thanks Guys.!! More

BEST CAR DEALERSHIP I came to Conicelli Toyota in Springfield to purchase a new car for my wife. The salesman, Joel Morales who worked with me did everything he could to I came to Conicelli Toyota in Springfield to purchase a new car for my wife. The salesman, Joel Morales who worked with me did everything he could to get me in a car that my wife would love with a price I could afford. He was very friendly and helpful and devoted his time focusing on me. He was a great listener and did not try to push me into something I did not want. Joel took the time and really understood where I was coming from and what I wanted. I will recommend anyone I know to come to Conicelli in Springfield and to definitely go see Joel Morales! He is a great salesman and a good asset to the Conicelli team. More

BEST CAR DEALER I was so nervous I wouldn't get approved. Christine was so nice and patient with me. They worked so hard at getting me a car. This is REALLY a nice pl I was so nervous I wouldn't get approved. Christine was so nice and patient with me. They worked so hard at getting me a car. This is REALLY a nice place to do business! Patient More

Best salesperson, friendly, patient and honest. Christine made me want a car and I don't even drive. She treated my friend who was purchasing a new Toyota with curtiousness and respect. When my daug Christine made me want a car and I don't even drive. She treated my friend who was purchasing a new Toyota with curtiousness and respect. When my daughter is ready to purchase a car we will come back for sure. Christine made us feel like a new person. More

conicelli review this is the fourth car we have leased from Conicelli. sales and service have been excellent. we leased a Toyota Camby again. Cars are great to drive. this is the fourth car we have leased from Conicelli. sales and service have been excellent. we leased a Toyota Camby again. Cars are great to drive. congratulations on a great job. More