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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
849 Reviews

849 Reviews of Conicelli Toyota of Springfield - Service Center

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July 26, 2025

Always friendly and prompt service the repair cost is explained and reasonable I love the extended contract for service on oil changes tire rotation etc.. More

by snow535719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

The service was fast enough for my job five stars for him it’s good More

by willchen6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

I appreciate how well organized the service department is. Yahsiah was great! The waiting area is very good. More

by tgoldsmith109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

The representative hung up on me while I was complaining about car. Won’t deal with her again More

by CDOYLE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Conicelli Toyota of Springfield responded

Sorry to read this review regarding an unpleasant experience you recently had with our service center. I shared your concerns w/ our service manager and asked him to look into what took place. I am sure someone will be reaching out to you. Paula d. Customer Relations

July 22, 2025

I had another frustrating experience where I waited over three hours to get my car serviced. After waiting two and a half hours, I called to check the status and was told, “your car is done and coming.” I w More

by MAHFOUD2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sure the name of the person
Jul 22, 2025 -

Conicelli Toyota of Springfield responded

I am sorry to read this review regarding your experience with our Toyota service center I forwarded your concerns to our Service Manager asking him to review what took place. I am sure someone will be reaching out. We certainly appreciate your loyalty to our dealership and hope that we are able to resolve your concerns. Paula d., Customer Relations

July 14, 2025

Great communication from service dept. Really quick turnaround from drop off to pick up. Couldn’t be happier with service provided. Thx More

by MITZIEGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business and hope to see you soon. Paula d., Customer Relations

July 13, 2025

Don’t really have fifteen words that get me excited to come to the dealership and spend money More

by josephpurcell56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate your business. Paula d., Customer Relations

July 13, 2025

I have been with this dealership for over ten years. Christina has always been very professional and kind. More

by GLORIAYOUNG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Conicelli Toyota of Springfield responded

Gloria, Thank you for the five star review. We appreciate your continued loyalty to our dealership Paula d., Customer Relations

July 11, 2025

Satisfactory very good customer care in short everything was fine and everyone were at their best More

by RKPATEL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Guyon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate your business. Paula d., Customer Relations

July 11, 2025

Alissa ALWAYS friendly, helpful and respectful! ! She goes above and beyond. Conicelli is lucky to have her. thank you More

by tlong105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the 5-star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

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