Conicelli Toyota of Springfield - Service Center

The service and sales people are very nice and helpful. I had a very pleasant experience. I had a very pleasant experience. More

Alissa was very efficient when entering and had good follow through with additional work needed. Bill was outstanding bringing me to the Mall as well pick up!!! Checking out another pleasure with Alis follow through with additional work needed. Bill was outstanding bringing me to the Mall as well pick up!!! Checking out another pleasure with Alisa.Made the cost of the bill a little less painful. More

Advisor ALEX 4107. TAG#28 06/05/2025. MO# 10813 I do not recommend this dealership because they could not do the basic work of registering the SRS airbag module for me TAG#28 06/05/2025. MO# 10813 I do not recommend this dealership because they could not do the basic work of registering the SRS airbag module for me on a 2023 Prius. Their mechanics do not know the basic procedures for repairing electronics and programming the ESU. Look for others. At the service center, I asked many times, explaining that I need to adapt, register, and link the new SRS Airbag module. Link it to the security key. I also explained that there are two codes U012587, U015187, this is a consequence of the SRS module not being registered in the car in the smart key system. When scanning, TechSream shows in red text that ESU registration is needed. As a result: They charged me $190 for diagnostics that I did not ask for. Instead of professionally registering the SRS airbag module, and then resetting the brake memory and, as a result, zero point calibration, they tried twice to calibrate the brakes for which there were two codes. After which they told me that they could not calibrate the brakes for an unknown reason and they needed more time and $700 to find the cause. There was no cause for the problem!!! The SI program says that first you need to calibrate and initialize the brake system when replacing the SRS module, and THEN write the ECU security, but the calibration will not start until the security key is written to the SRS module. The mechanic should know this > More

Great experience with the service department. Everything was quick and as expected. Would definitely recommend to a friend. Everything was quick and as expected. Would definitely recommend to a friend. More

Dealer is ok but service no so good my crust service Mecanic thing lock the hood my second service the suv was leken oil tha Mede a mess on my driveway Mecanic thing lock the hood my second service the suv was leken oil tha Mede a mess on my driveway More

Took 2 days for "routine" maintenance on my car, received no call from anyone in service that it would take more than 1 day and no one called to let me know the car was finished. no call from anyone in service that it would take more than 1 day and no one called to let me know the car was finished. More

First experience of using a Dealership. I was pleasantly surprised of the courtesy extended and to the customer satisfaction. I was pleasantly surprised of the courtesy extended and to the customer satisfaction. More

Hood has waves after the repair was done. I intend to come back in to discuss. I intend to come back in to discuss. More