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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
821 Reviews

821 Reviews of Conicelli Toyota of Springfield - Service Center

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January 16, 2025

I love this dealership! From start to finish, specifically the service department. They never try to take advantage of you by doing work that's not necessary or over charge More

by PATJONES719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli of Springfield to maintain your vehicle's performance. We appreciate it. Paula d., Customer Relations

January 13, 2025

I trust service at Conicelli although I believe your bill/receipt of service needs to be simplified. Too difficult to understand exact costs for parts and labor but if the technician would spend more ti More

by BOB.SADUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Conicelli Toyota of Springfield responded

Bob, thanks so much for sharing your recent experience with our dealership. We appreciate your business and the five star rating. I'll be sure to share this with our service manager. Paula d., Customer Relations

January 13, 2025

Love the service Conicelli Toyota is the best. Great service!!, I would recommend everyone.to go here. More

by TINA.GADDY5563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marchesano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Conicelli Toyota of Springfield responded

Tina, thanks for the five star rating. We appreciate the kind words and your business. Paula d., Customer Relations

January 13, 2025

Service is good and no complaints. I would prefer some notifications when it is completed. More

by CPHAM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate it. Paula d., Customer Relations

January 12, 2025

Easy process from start to finish and I really being able to receive updates on the status of my vehicle! More

by kcoupe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Conicelli Toyota of Springfield responded

Thank you for sharing your recent experience with our dealership. We appreciate the five star rating. Paula d., Customer Relations

January 10, 2025

Sales is excellent service needs a little fine tuning. If you looking for a Toyota go to Conicelli in Springfield and ask for Kyle Wheeler. More

by rught01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Wheeler
Jan 14, 2025 -

Conicelli Toyota of Springfield responded

Thank you for reviewing our dealership. We appreciate it. Paula d., Customer Relations

January 09, 2025

Friendly atmosphere, comfortable waiting area, timing good , prompt upon arrival, easy in and out service More

by SMCARBONARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Conicelli Toyota of Springfield responded

Thanks for this five star review. We appreciate you choosing our dealership service center to maintain your vehicle's performance. Paula d., Customer Relations

January 09, 2025

The Best Service Department I've ever been to ! Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. More

by blessedyear2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ayah Maghtha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Guyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcom Johnson
Jan 10, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for servicing your vehicle with our Toyota dealership. We appreciate the kind words and your business! Paula d., Customer Relations

January 04, 2025

Worked out great. Smooth process. Would be glad to use them again for service in the future. More

by chris.j.george5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership service center to maintain your vehicle's performance! Paula d., Customer Relations

January 04, 2025

The employees in the dealership are excellent. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. More

by ORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Conicelli Toyota of Springfield responded

We appreciate the four star rating; however, did you contact Service again regarding how loud your vehicle is? I would suggest calling in to discuss this with one of our managers. Paula d., Customer Relations

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