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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
880 Reviews
Call Service Center (610) 690-6000

880 Reviews of Conicelli Toyota of Springfield - Service Center

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September 01, 2025

Poor customer service, plus they are liars. I wouldn’t recommend this dealer for anything, go to the one in Ardmore way more better than this people More

by Huete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
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Sep 02, 2025 -

Conicelli Toyota of Springfield responded

Sorry to hear that your recent experience at our dealership did not meet your expectations. I shared these concerns with our service manager Jack Depre, asking him to review what took place. We do appreciate your business. Paula d., Customer Relations

August 31, 2025

Chris is FABULOUS and I only want to work with her when I need service. She is helpful and cares about her customers. I can’t write the same about others. More

by SHARON21144
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Conicelli Toyota of Springfield responded

Thank you for maintaining your vehicle's performance by servicing it with our dealership. We appreciate your business. Paula d., Customer Relations

August 28, 2025

I was very disappointed in my last service. I am seriously considering taking my business elsewhere More

by amontague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Aug 30, 2025 -

Conicelli Toyota of Springfield responded

I am sorry to hear that your last visit with our service center did not meet your expectations. I shared your concerns with our service manager asking him to assist you with this issue. We do appreciate your business. Paula d., Customer Relations

August 27, 2025

Great dealership. Good customer service. Car was done in a timely manner. They kept me updated throughout the service More

by RBANTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Conicelli Toyota of Springfield responded

Thank you for choosing our service center to maintain your vehicle's performance! Paula d., Customer Relations

August 25, 2025

I am satisfied with the service for car inspection. It's quick and I hadn't wait for too long. More

by QUNFANG2
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and positive feedback; we appreciate your business. Paula d. Customer Relations

August 24, 2025

When for a oil change and they didn’t see that I needed air in my tires, I asked but they missed it More

by DEJESUS.KARLA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Conicelli Toyota of Springfield responded

Sorry to hear that your service visit didn't meet your expectations. I am sharing this with our service manager asking him to look into the concern over air in your tires. We do appreciate your business. Paula d., Customer Relations

August 24, 2025

It’s the best Toyota dealership in the tri state area. I’ve bought all my cars here More

by SCHARPF.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great review and continued loyalty to our dealership. We appreciate your business. Paula d., Customer Relations

August 23, 2025

I had an early appointment for my car because i needed it back and the service team got it done just as I had hoped. I certainly appreciate when they respect the customers needs. More

by Sperrone21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great review and positive feedback. We appreciate your business. Paula d., Customer Relations

August 23, 2025

I am satisfied with the care and professionalism of employees at service department. I will continue to recommend. Conicelli Toyota to my friends. More

by Faryani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

Conicelli Toyota of Springfield responded

Thanks so much for a great review and five star rating! We appreciate your business. Paula d., Customer Relations

August 22, 2025

The service crew are very polite. They try to accommodate your needs. Building is very clean More

by WAKEFIELD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Conicelli Toyota of Springfield responded

Thank you for rating our dealership and sharing your experience. We appreciate it! Paula d., Customer Relations

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