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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
813 Reviews

813 Reviews of Conicelli Toyota of Springfield - Service Center

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June 03, 2025

Frank is the best in the service dept! All the problems were resolved. Thank you More

by Nanette21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service
Jun 03, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciated the opportunity to assist you! Paula d., Customer Relations

June 02, 2025

The service was good and the staff was very helpful. The issue was for a 6 month service and brake change it took 4 hours. That did limit me as to what I could accomplish that day. More

by PSTATHACOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Conicelli Toyota of Springfield responded

Thanks for choosing to service your vehicle with our dealership. We appreciated the opportunity to assist you! Paula d., Customer Relations

May 30, 2025

My car was at Conicelli's for maintenance, a recall, and new tires. I was able to wait at the dealership, and the waiting room was great - with coffee and good WiFi, so I was able to get some work done. More

by AHAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Conicelli Toyota of Springfield responded

Thank you for servicing your vehicle with our dealership. We appreciate the positive feedback and five star rating. Look forward to assisting you in the future! Paula d., Customer Relations

May 30, 2025

Highway Robbery! $600 to replace an exterior door handle and they didn’t fix the dent!! Disappointed! More

by staceystanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Coffin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Conicelli Toyota of Springfield responded

Sorry to hear you were disappointed with your recent service visit. I shared your concerns with our service manager and I believe he is going to review your visit with you. If not, please contact Matt Hoyle at 610-690-6000 ext 5068. Paula d., Customer Relations

May 26, 2025

Up to my last appointment I’ve been very satisfied with the service and quality of work that I received at the Conicelli dealership in Springfield PA My appointment for an oil change was at 10 AM. I c More

by AL100SFD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Lionel Evans
May 27, 2025 -

Conicelli Toyota of Springfield responded

I am sorry to hear your recent service appointment did not meet your expectations. I shared your concerns with our service manager and I am sure he will be reaching out to you. Paula d., Customer Relations

May 25, 2025

Making the appt took 3 phone calls in addition to setting it on you website. The first 2 callers claimed neither I nor the rav4 had ever been to Conicelli. I was told after I dropped off that I had no appt a More

by MM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Conicelli Toyota of Springfield responded

MM, sorry to hear about the confusion with your recent service visit. I shared your concerns with our service managers so that we can avoid situations like this in the future. We appreciate your business. Paula d., Customer Relations

May 23, 2025

My service appointment was handled perfectly by Frank Sbarra and the Staff at Conicelli Toyota Springfield. I made an appointment, arrived on time and everything was clearly explained at the beginning as More

by chriseff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Sbarra ☆☆☆☆☆
May 27, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this great five star review. We appreciated the opportunity to service your vehicle and look forward to assisting you at anytime in the future. Paula d., Customer Relations

May 23, 2025

Fixed my problem with my tire quickly and efficiently. Associate was professional and nice. Would recommend getting car repaired there. More

by splat529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 27, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the positive feedback and five star rating. We appreciate the recommendations too! Paula d., Customer Relations

May 23, 2025

Alicia was great! She explained everything and gave me my Senior Discount. Very Personable! Bill Randolph worked with me, too! More

by JEANNEHORNBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and positive feedback! We appreciate it. Paula d., Customer Relations

May 22, 2025

The service rep was very helpful. The waiting room was comfortable and they got me when my car was done. More

by tobyh196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. It was an oil change
May 22, 2025 -

Conicelli Toyota of Springfield responded

Thank you for this five star review. We appreciate your business. Paula d. Customer Relations

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