Conicelli Toyota of Springfield - Service Center

While everyone is professional & takes time to answer questions, should not have taken 3 hours! questions, should not have taken 3 hours! More

From the sales people to the service dept the people are great! Returned customer an fb will continue to do business with you. great! Returned customer an fb will continue to do business with you. More

Services wasnt done and had to go back again! I wasn’t definitely satisfied specifically it was my first time I wasn’t definitely satisfied specifically it was my first time More

Easy to make appointment,they don't push items you don't need, fair prices. need, fair prices. More

This service department needs customer service training! Service manager was rude, took personal cell calls when checking me in, never addressed me when I approached the counter and ignored me when approa Service manager was rude, took personal cell calls when checking me in, never addressed me when I approached the counter and ignored me when approaching her desk to see what the status of my truck was after waiting 4 hours. Techs need to actually pay more attention to details. In 2 visits soon to be a 3rd they have not resolved a problem, recommended a solution that did not apply to my vehicle and did not test to see if the original complaint was resolved. More

Great service. Tire plugged within a hour wait and I was on my way. Prompt Tire plugged within a hour wait and I was on my way. Prompt More

Love their work; but don't like waiting for the length of time for my work to be done. There were up to 19 people in the waiting room waiting on their cars. Never seen that many people waiting for their car time for my work to be done. There were up to 19 people in the waiting room waiting on their cars. Never seen that many people waiting for their cars. More

Very impressive efficiency and great service. Will definitely use them for next time I need service Will definitely use them for next time I need service More

I have an extended Toyota plan care. And I don’t think the dealership is doing everything that’s supposed to be done in that service agreement And I don’t think the dealership is doing everything that’s supposed to be done in that service agreement More

Service team kept me updated on my vehicle with text messages and phone calls throughout my service messages and phone calls throughout my service More