Conicelli Toyota of Springfield - Service Center

I worked with Bob regarding work on my truck. He was very polite, professional and did everything that was needed. I traveled from northern Virginia and was noticing my front wheels were shaking He was very polite, professional and did everything that was needed. I traveled from northern Virginia and was noticing my front wheels were shaking badly. Bob and his team at Conicelli Toyota identified the problem of loose lug nuts which resulted from work at a non dealership repair shop. Bob’s tame solved the issue. Use Conicelli to service your car. Had I gone to a dealership in the first place I’m sure I wouldn’t have had the problem I did. More

My car needed a repair immediately and I had to pull off the highway to the nearest dealership in Springfield. Omar in the service department was able to fit me in within 24 hours and kept me updated on my the highway to the nearest dealership in Springfield. Omar in the service department was able to fit me in within 24 hours and kept me updated on my car's progress. Great customer service. More

Great dealership with great people working there in service i sales in bodyshop in parts so everyone is great asset to this dealership this is my honest opinion and i love everyone great customer servi service i sales in bodyshop in parts so everyone is great asset to this dealership this is my honest opinion and i love everyone great customer service and support keep up the great work More

Quick, efficient and located nearby for convenience Staff is courteous and listens to your requests Staff is courteous and listens to your requests More

I was on the Schuylkill Expressway with friends, far from home and at the end of the work day, when I got a flat tire on my new 2023 Toyota. I drove to Conicelli Toyota for help as my tire was rapidly defla home and at the end of the work day, when I got a flat tire on my new 2023 Toyota. I drove to Conicelli Toyota for help as my tire was rapidly deflating.. I was a stranger from out of the area, and they were very professional, helpful and kind in helping me deal with the problem. If I lived closer, they would be my source for all of my Toyota needs. (I was guided by an angel and they were a blessing) Thank you Jack Kline and Jack Depre. More

This dealership are liars and beware of them because they sell vehicles to people that was not properly inspected and will charge high prices. They claim my car that I purchase from them pass inspection whe sell vehicles to people that was not properly inspected and will charge high prices. They claim my car that I purchase from them pass inspection when I purchase it but this year I couldn't pass inpection because Conicelli Springfield said OBD was not communicating with my car.but the computer was. These people will lie to get money and have gave me the run around. Charge me for a rental for one day when they suppose to pay for it and gave me stickers that have exempt on one of them. Told me because a a slight minor accident that when I come back next for an inspection again they will have to check my trunk near the small was which has been fix( the sensor might be out back there and the repair and taking my car apart will start at the price of $628 to start. I will not be doing any future business with these money hunger people again..... They are crooks....... More

I feel that I was lied too. Service Dept. Asst. Mgr. Made service promises that were not kept. I am a senior citizen and asked to have the air in my tires checked. After servic Service Dept. Asst. Mgr. Made service promises that were not kept. I am a senior citizen and asked to have the air in my tires checked. After service, tires still showed lb ower pressure in 3 out of 4 tires. Vehicle rubber mats that I had removed due to water leakage in /on front floor were never put back in as promised.Driver side mat is required to be put in and hooked on floor was not done yet even it is required to pass inspection. Vehicle still passed inspection. I was told water leak problems were fixed but floor was still somewhat wet and wet towels and rags were still on the floor over the reported wet spots. How can I be sure anything that was suppose to be done and or replaced was done. I feel I was lied to by service assist mgr and service dept did not do their job! Oh, I had made a couple of lists of things that the vehicle was brought in to be fixed or serviced. They were laying on the wet passenger side floor wet and partially unreadable!!This dealerships service dept. has lost me as a customer. Who needs to buy a vehicle and deal with lies and work not being as suppose to be done! More

Mr Morales answered all my questions regarding the potential buyout of my current lease. He was patient, informative and presented options so I can make an informed decision in the final year of my le potential buyout of my current lease. He was patient, informative and presented options so I can make an informed decision in the final year of my lease. Would highly recommend him as a sales agent. More

I worked with Steve Gerace to purchase tires for my Toyota Highlander. He was very knowledgeable about my vehicle and gave me multiple options at different price points. He was friendly and great to de Toyota Highlander. He was very knowledgeable about my vehicle and gave me multiple options at different price points. He was friendly and great to deal with. More

Polite, professional, friendly, most important have a wide knowledge about toyota cars. Whenever I have a question about my car he never fails to call me back and I’m satisfied with his answer. Keep up wide knowledge about toyota cars. Whenever I have a question about my car he never fails to call me back and I’m satisfied with his answer. Keep up the good work! More