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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.5
793 Reviews

793 Reviews of Conicelli Toyota of Springfield - Service Center

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September 04, 2024

Christina is absolutely amazing! Her service is always professional and she often goes beyond the call of duty! More

by SSEBRO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your business. Paula d., Customer Relations

September 02, 2024

The service is always great and Christina Randall explains everything and makes sure that you understand what’s needed.My situation was out of the normal warranty repair scope. When Christina tried t More

by mmuhieddine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

Thanks for choosing Conicelli Toyota to service your vehicle. We appreciate your business and the five star rating. Paula d., Customer Relations

September 01, 2024

Over charge for tires. Doesn't tell you after you buy new tires that it has same tires but more expensive and it's a pay in portions. More

by HUMZAHM1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

I shared your review with our service manager, Jack dePre asking him to review your concerns and assist with trying to resolve them. I am sure someone will be in touch to assist you. Paula d., Customer Relations

September 01, 2024

Crawled in with a punctured tire late in the afternoon. I was in no hurry so left it overnight and it was ready by 9:30 am following day. Happy service and happy customer. More

by houseofyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for choosing Conicelli Toyota to maintain your vehicle's performance. Paula d., Customer Relations

August 31, 2024

Good and friendly service. Jaylen and Eileen were very helpful during the process of repairing of my car. Both were willing to answer all my questions. More

by LAOPHILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen and Eileen
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

Thank you for this great five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

August 30, 2024

good service at the local delaership pickup and drop off services the best will return More

by GLADESIGN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the four star review regarding your recent experience. We appreciate your business. Paula d., Customer Relations

August 30, 2024

The service is always great and Christina Randall explains everything and makes sure that you understand what’s needed More

by gordonthomas627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle
Aug 30, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback regarding your recent service experience. Paula d., Customer Relations

August 30, 2024

Good service. Pleasant waiting area. After leaving with our car, we feel safer knowing Conicelli did a good job checking everything out. More

by J.COVELLO
Recommend Dealer
Yes
Employees Worked With
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Conicelli Toyota of Springfield responded

We appreciate your business and the five star rating. Paula d., Customer Relations

August 29, 2024

Dave Scott and Allen Brown were great to work with. Once the paperwork was ready, we were in and out of the dealership with my son’s first car. More

by DIANE.DEPEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Conicelli Toyota of Springfield responded

Thanks Diane for the five star review and positive feedback regarding your recent experience. We appreciate your business. Paula d., Customer Relations

August 29, 2024

I asked them to check my front right tire they claimed it wasn't leaking air but when I checked it was down from 38lbs to 33 and woman at the front kept saying we dint it in the water tank no bubbles and t More

by willcoates68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Conicelli Toyota of Springfield responded

I am sorry to read about your recent experience with our service center and apologize for any inconvenience. I shared your concerns with our Service Mgr asking him to review and assist with your issue. Paula d., Customer Relations

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