Conicelli Toyota of Springfield - Service Center

I was pleased with everything until I neared Kohl's on Balt Pike on the way home. Tire light came on the dashboard (first flashing, then a solid light) on 2009 Corolla. Thought one of my tires were low de Balt Pike on the way home. Tire light came on the dashboard (first flashing, then a solid light) on 2009 Corolla. Thought one of my tires were low despite on the service order tires were checked (and they were all fine for PSI when I brought it in). Did not have any lights on when I brought it in either. Returned physically to the shop & told all tire pressures OK, but it was the sensor (not told by a mechanic directly or Service rep). Tire light still lit now. Called Service the next day since I had a funeral to attend. Gave Service the description of problem & they confirmed what I was told previously. Indicated it would cost $290 for the 1st sensor with an additional $200 for each added one if needed. It would be hit & miss trying to find out which tire sensor it was? Not sure about this explanation since I was stunned? Just thought it was rather ironic that moments after leaving the shop & not even a mile from Conicelli, I had a problem when I didn't have that problem when I brought it in. In fact, I never recalled ever having that problem or with my other car - a 2012 Camry (all purchased here). Don't have almost $1,000 to fix the problem - in my late 70s. More

everyone was great . Getting appointment was so easy. Am very happy with my service visit. Getting appointment was so easy. Am very happy with my service visit. More

Everyone is pleasant and always quick service. Easy to get an appointment. They never try to talk you into something you dont need or cannot afford. Easy to get an appointment. They never try to talk you into something you dont need or cannot afford. More

Conicelli has been servicing ourToyotas for over 20 years. They’ve always been professional and courteous. years. They’ve always been professional and courteous. More

They go above and beyond in everything that is done from customer service to mechanical very satisfied, love Toyotas customer service to mechanical very satisfied, love Toyotas More

Paul was genuinely professional and helpful. He went above and beyond and made the right recommendations for my 2022 Highlander. He went above and beyond and made the right recommendations for my 2022 Highlander. More

As always, I had a very good experience . Quality service when I had my 45,000 mile maintenance done. Quality service when I had my 45,000 mile maintenance done. More

Took my car for oil change. They told me water pump has to be changed. I gave them the go ahead to fit it. After which they call me that my car is all set. Picked up my car, on They told me water pump has to be changed. I gave them the go ahead to fit it. After which they call me that my car is all set. Picked up my car, on my way home, oil and water licking. I called and took it back to fit. No one never called me for an updates. Now am home for three days without a care. Calling out at my job. Too bad for me. More

Only had maintenance done. No problems, no cost. Only had maintenance done. No problems, no cost. No problems, no cost. Only had maintenance done. No problems, no cost. More

The desk personnel are very responsive, courteous, but something is off. My standard maintenance, oil change & tire rotation took 8 hours. I had no plans to leave my car for the day & that was made clear something is off. My standard maintenance, oil change & tire rotation took 8 hours. I had no plans to leave my car for the day & that was made clear when I scheduled. The carpet on the front passenger side had a large, dirty shoe/boot print. And I have no idea what break fluid service the rep was talking about. Apparently, it's a needed service but they didn't have the equipment till 2 yrs ago?!? I have been coming for every service for several Toyotas, for decades. No one has ever mentioned this "needed" service before. Even though this dealership is in my neighborhood, I'm thinking about switching. More