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Conicelli Toyota of Springfield - Service Center

Springfield, PA

4.4
860 Reviews

860 Reviews of Conicelli Toyota of Springfield - Service Center

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July 13, 2025

I have been with this dealership for over ten years. Christina has always been very professional and kind. More

by GLORIAYOUNG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Conicelli Toyota of Springfield responded

Gloria, Thank you for the five star review. We appreciate your continued loyalty to our dealership Paula d., Customer Relations

July 11, 2025

Satisfactory very good customer care in short everything was fine and everyone were at their best More

by RKPATEL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Guyon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate your business. Paula d., Customer Relations

July 11, 2025

Alissa ALWAYS friendly, helpful and respectful! ! She goes above and beyond. Conicelli is lucky to have her. thank you More

by tlong105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the 5-star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

July 11, 2025

Service writer and technician did an excellent job. Communication was great. No complaints and happy. More

by greenguy792001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

July 11, 2025

My bobble head shark (that was on the left side of my dash) was broken beyond repair. I was informed that "Tony" my tech broke him when he (Tony) put the inspection sticker in my windshield. I like tha More

by pcomsec
Recommend Dealer
No
Employees Worked With
Christina Randall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Conicelli Toyota of Springfield responded

Our service manager, Jack DePre advised me he is handling your current issue and will be reimbursing you for the broken item in your vehicle. Please know we appreciate your business and hope to see you at your next service visit. Paula d., Customer Relations

July 11, 2025

Very nice Service Dept. and the Dealership is awesome if you are waiting for your car to be done. More

by DVOGEL4
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate the kind words and your business. Paula d., Customer Relations

July 07, 2025

Always prompt, professional service. Car is ready when expected, staff is friendly and courteous. Highly recommend More

by ROEROE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Conicelli Toyota of Springfield responded

Thanks for servicing your vehicle with our Toyota service center. We appreciate the five star review. Paula d., Customer Relations

July 03, 2025

Mr Mays was very informative and took the time to explain issue with the car More

by SVSHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yahsiah Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to service your vehicle. We appreciate your business. Paula d., Customer Relations

July 02, 2025

Everyone was patient and kind to my husband who walks with 2 canes and has poor hearing. This meant a lot to me his wife of 62 years More

by FECDEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Coffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Conicelli Toyota of Springfield responded

So happy to read this five star review regarding your recent experience with our Toyota service center in Springfield. We appreciate your business and look forward to assisting you in the future. Paula d., Customer Relations

July 02, 2025

Christina is and always has been a top notch service manager. She is courteous, knowledgable and has an upbeat personality. Whenever I come to have my car serviced I always ask for her because I know i More

by savent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Conicelli Toyota of Springfield responded

Thanks for the five star rating and positive feedback regarding your recent service visit with our dealership. We appreciate your business. Paula d., Customer Relations