Conicelli Toyota of Springfield - Service Center
Springfield, PA
795 Reviews of Conicelli Toyota of Springfield - Service Center
I waited for five hours at the dealership with minimal updates about what was going on. If they had been up front, I could have taken the shuttle or found a ride home. Instead, I waited 2.5 hours to be to updates about what was going on. If they had been up front, I could have taken the shuttle or found a ride home. Instead, I waited 2.5 hours to be told I needed new tires, another hour and a half to be told someone would check on what was going on, and then another 45 minutes after being told it would be done in 20 minutes. Then I realized my car had been sitting outside the door finished for the last 25 minutes but no one bothered to tell me and give me my bill. I left with a migraine and $1000 less in my pocket. The old woman next to me told me to go somewhere else and get tires cheaper. I should have listened to her. They didn’t even seem convinced that the tires would solve the issue. I basically wasted a whole day. More
My experience at the dealership was very much rewarding and the services I received was awesome. The time I spent waiting was unique and suitable for me. I was given a nice and cordial service at the deal and the services I received was awesome. The time I spent waiting was unique and suitable for me. I was given a nice and cordial service at the dealership. I appreciate it all the nice staff who were professional and wanted the best service for me. More
The service department the people are rude, and the sales department are unclear of what you’re purchasing made me think something that wasn’t department are unclear of what you’re purchasing made me think something that wasn’t More
Exceptional customer service from arrival to departure. The ladies at the check out counter are always very pleasant and kind! The ladies at the check out counter are always very pleasant and kind! More
I waited 4 hours for an inspection and oil change. Had I been given a heads up on just how long it would have taken, I would never have waited. My husband and I both had the same type of appointmen Had I been given a heads up on just how long it would have taken, I would never have waited. My husband and I both had the same type of appointments starting at 830. He finished at 1000, and only because I went up and complained did I get out of there at 1230. God knows how much longer I would have waited if I didn’t complain. There was no explanation on why it took that long, not apology. Only apology I received was from the nice women at the cashier desk. More
Service finished, nobody to do paperwork, sat like a dummy for extra 30 minutes. Then waited another 10 for someone to bring the car. dummy for extra 30 minutes. Then waited another 10 for someone to bring the car. More
Always pleasant experience at that location . .thank you Highly recommend all personnel for any concern .thank you Highly recommend all personnel for any concern More
Excellent service I totally recommend it. Thank you to Armando and his team at Conicelli Toyota of Springfield! Thank you to Armando and his team at Conicelli Toyota of Springfield! More