Conicelli Toyota of Springfield - Service Center

I waited 4 hours for an inspection and oil change. Had I been given a heads up on just how long it would have taken, I would never have waited. My husband and I both had the same type of appointmen Had I been given a heads up on just how long it would have taken, I would never have waited. My husband and I both had the same type of appointments starting at 830. He finished at 1000, and only because I went up and complained did I get out of there at 1230. God knows how much longer I would have waited if I didn’t complain. There was no explanation on why it took that long, not apology. Only apology I received was from the nice women at the cashier desk. More

Service finished, nobody to do paperwork, sat like a dummy for extra 30 minutes. Then waited another 10 for someone to bring the car. dummy for extra 30 minutes. Then waited another 10 for someone to bring the car. More

Always pleasant experience at that location . .thank you Highly recommend all personnel for any concern .thank you Highly recommend all personnel for any concern More

Excellent service I totally recommend it. Thank you to Armando and his team at Conicelli Toyota of Springfield! Thank you to Armando and his team at Conicelli Toyota of Springfield! More

Conicelli was professional, friendly and thorough. The mechanics did a great job, Elise was friendly and courteous . I always go back to Conicelli yo buy my cars. The mechanics did a great job, Elise was friendly and courteous . I always go back to Conicelli yo buy my cars. More

I received excellent customer focused service, which was very much appreciated. The waiting time for service was minimum. very much appreciated. The waiting time for service was minimum. More

Christina was very friendly ! I would highly recommend her ! She listened to all that I said about my car. I would highly recommend her ! She listened to all that I said about my car. More

Service was great, timely and though i dont know their names, everyone i dealt with was friendly and helpful! names, everyone i dealt with was friendly and helpful! More

Ms. Fox could have explained the service completed especially with the amount of money I spend. She smiled at me gave bill to cashier and off she went!! And that's customer service!! especially with the amount of money I spend. She smiled at me gave bill to cashier and off she went!! And that's customer service!! More

Service was performed promptly and I was kept informed of progress. Appreciated shuttle service from dealership to home and return - vehicles are clean, drivers are courteous and drive safely. My Customer S progress. Appreciated shuttle service from dealership to home and return - vehicles are clean, drivers are courteous and drive safely. My Customer Service Rep (Christina Randall) was friendly, courteous, helpful and professional. More