Conicelli Toyota of Springfield - Service Center

I was pleased with my service however they staff is not to pleasant you stand and wait nobody says anything to you. The service department staff needs some customer service etiquette. to pleasant you stand and wait nobody says anything to you. The service department staff needs some customer service etiquette. More

Service has been good, so far, but not happy with my last sales experience, where Conicelli tried to add a surcharge onto the vehicle price sales experience, where Conicelli tried to add a surcharge onto the vehicle price More

Receptionist was superb they has no staff but they were able to get me out of there in time able to get me out of there in time More

Appointments are always easy to make on their site. I appreciate the communication that they provide me before, during and after my vehicle has been services. I have been coming here for years and they I appreciate the communication that they provide me before, during and after my vehicle has been services. I have been coming here for years and they have helped me keep my Toyota Sienna operating in great condition. We have purchased two cars from this dealership and will continue to come back. More

Our service experience was excellent as always, Easy to get an appointment and service was completed in a timely fashion! Thsnkd get an appointment and service was completed in a timely fashion! Thsnkd More

I trust the crew at Conicelli to give me an honest appraisal of my vehicle's condition and needs. appraisal of my vehicle's condition and needs. More

Had my AC diagnosed on Thu/Fri. They recharged the system, injected dye, gave it back to me and told me to return in 2 weeks. Not sure why they returned it to me because the ac wa They recharged the system, injected dye, gave it back to me and told me to return in 2 weeks. Not sure why they returned it to me because the ac was still blowing warm air when I got the vehicle back. So I returned on Monday, the diagnosis was completed and a new compressor was installed and the vehicle was returned to me the next day, Tuesday. AC seems to be working just fine but it should not have taken 4 days to get it done. Not a cheap fix either, about 2K total, but without anything to compare to, I can't complain too much because I was told up front what the cost would be. They did give me a sr. citizen discount which helped a bit. More

Service was quick and efficient and the technician communicated appropriately. The waiting area was comfortable. communicated appropriately. The waiting area was comfortable. More

Thank god you have someone like her working very helpful and great explaining to us A plus and great explaining to us A plus More

The team had great communication, the facilities provided a comfortable waiting environment, and the technician valued my time. a comfortable waiting environment, and the technician valued my time. More