Conley Buick GMC

My best car buying experience ever. Andrew Burgess was a pleasure to work with. He was very accommodating throughout the entire process. I would not hesitate to buy another vehicle from Andrew Burgess was a pleasure to work with. He was very accommodating throughout the entire process. I would not hesitate to buy another vehicle from Andrew and Conley GMC.. More

WARNING I’m not sure where to start but I have had the unfortunate experience to stop by this dealership and talk to the sales person Dennis Napel regarding a 2025 GMC 2500 truck. Right from the start he unfortunate experience to stop by this dealership and talk to the sales person Dennis Napel regarding a 2025 GMC 2500 truck. Right from the start he pulls the old ‘we just sold the truck yesterday’ card, just to call back a few minutes later to say its now available. After that, he pulls the next dealer card by putting the customer under pressure by saying the price will change in two days by the end of the month. Obviously I didn’t buy into it and look right through those tactics, but it just shows what a disgusting sales culture this dealership has. When we started discussing the trade-in he simply makes up a random price to see if you fall for it. Obviously I made my research and called him out on his xx. Again, typical disgusting dealer mentality. Once he realized that I’m not gonna be an easy target to be bullied into buying a junk truck, he decided to ghost me. Absolutely horrible experience from the moment I walked through the door. I ended up purchasing a truck in Tampa almost $15k cheaper and a trade value that matches Kelly Blue book suggestions. I would stay far away from dealers like that and spend the money at legitimate businesses that actually care about customer service and satisfaction. More

This dealer was an awesome experience from day one of my truck purchase, Angel really helped my decision on purchasing the truck that I love, thank you truck purchase, Angel really helped my decision on purchasing the truck that I love, thank you More

First it took several days just to get ahold of this place to make an appointment. They tell me one price for diagnostics and the price changes when I go to pick up my vehicle. I go ahead with the repai place to make an appointment. They tell me one price for diagnostics and the price changes when I go to pick up my vehicle. I go ahead with the repair over $4000 for a TCM, Emission Valve, and Knock Sensor. I pick it up after 4 days and the check engine light pops on after two blocks! I take it right back and they try to blame a different place for the knock sensor which was what the code was for. I show them the bill that I had it done here and they tell me it wasn’t done. I sit there for half a day while they do the repair they had initially told me was done and had to cancel my plans for the day. I take it home next day the check engine light pops on again! This time it’s for the emissions light something they had also repaired. My gasket is also leaking transmission fluid I find out when I get my oil changed which they also tell me the transmission fluid is old and needs to be flushed. Guess what they also charged me for transmission fluid which wasnt changed. I sent the service manager an email and he did call and left me a message but gives me the general number to call back. I left a voicemail since no one ever answers and have yet to get a call back. This was pure neglect and nothing was done right after $4000. Lawsuit is looking like my only choice if I can’t get this fixed right. Absolutely horrible experience! More

Had an appointment told one day, they didn’t get go it in that day, ended up taking 6 days. Quoted $1900 to solve the problem, when I got it back none of my lights had been resolved, to resolve them I’d have that day, ended up taking 6 days. Quoted $1900 to solve the problem, when I got it back none of my lights had been resolved, to resolve them I’d have pre buy another part at $1600. So I can’t be confident the $1900 worth of work was needed. Very hard to get on the phone. More

2 weeks and they have yet to repair my truck. Will not return phone calls, service advisor did not show up for scheduled appointment. TOTAL LACK OF CONCERN for this customer ‼️ Will not return phone calls, service advisor did not show up for scheduled appointment. TOTAL LACK OF CONCERN for this customer ‼️ More

Sales person Blake Karras, friendly, fair, honest, no high pressure sales pitch or phoney stuff. Quick, effiencent service. All around good experience. He found me a cream puff 2014 with only 11K miles, high pressure sales pitch or phoney stuff. Quick, effiencent service. All around good experience. He found me a cream puff 2014 with only 11K miles, very happy.! , More

Just purchased a 2022 Chevy Silverado 1500 high country from this dealer, while the sales staff were very helpful and polite, the dealership has dropped the ball, and I would be very cautious about buying from this dealer, while the sales staff were very helpful and polite, the dealership has dropped the ball, and I would be very cautious about buying used from this dealer. The truck I bought was purchased from an auction, not traded, and they did Not go thru the vehicle, not even clear GM manufacturer need for service, but submitted a document to me that all was done, as of today, when actually talking to GM, I was told that this most definitely should have been done, upon getting to know the truck, I discovered that sever options did not work, and after taking the truck to another dealers service tech. They discovered that there were disconnected electrical connections that had been separated, intentionally, I don’t understand why this would happen, and sold without any notification to the buyer, and if it had been checked out in service, they would have found this issue, thankfully all is working fine, but is this the kind of dealer you want to deal with, they claim to be #1, Just FYI, I am not a beginner, I have bought over 79 trucks, and as of today, GM, is looking into my claim, on this dealer, maybe they won’t be #1 for much longer, just be careful, there actions don’t match there dealer rating. You will see this post in several places, and on some blogs. And the only intention is to make the buying public, especially on the west coast of Florida, impacted by multiple storms, Don’t be taken advantage of, do your homework. More

Had a recall on my GMC 2013 2500 HD for the airbags. Called a month ago, they said they didn't have the parts but took my information and said they would be in touch. 1 month later I call back and they Called a month ago, they said they didn't have the parts but took my information and said they would be in touch. 1 month later I call back and they tell me to just schedule it - it only takes a few days to get the part. I schedule, take vehicle in, halfway through the day they call to tell me my dash is cracked? Huh - wasn't when I brought it in, funny same spot where the recall part needs to be installed. I just bought this truck 7 months ago and certainly would have seen if the dash was cracked. I pick up truck and air bag sensor keeps going off? How do I know if they even did the work besides the crack in my dash? No proof - just their word. Not happy - service was not good. Now not sure if airbag is still an issue. More

I bought a used car at the dealership. Brandon was my sales person. He was friendly, patient and knowledgeable about the car I was interested in. I would recommend the dealership and Brand Brandon was my sales person. He was friendly, patient and knowledgeable about the car I was interested in. I would recommend the dealership and Brandon to anyone. Mike Anderson More