Mercedes-Benz of Little Silver
Little Silver, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Randi my service advisor is so sweet and kind. She always has a loaner car waiting for me when I have a problem. She always has a loaner car waiting for me when I have a problem. More
Since the first phone call I made inquiring for a new Sprinter, it’s been the easiest and best experience ever! Not forgetting the great deal Joe got me! Keep up the great work and hope to pick up anot Sprinter, it’s been the easiest and best experience ever! Not forgetting the great deal Joe got me! Keep up the great work and hope to pick up another one or any other Mercedes for that matter! Thanks Joe and team! More
I found Zach Guinee to be knowledgeable and professional. There was no pressure to make a sale. There was no pressure to make a sale. More
If I could choose negative -10 stars I would . . TERRIBLE would be a step up for their service department , I recently brought my 2021 GLE 53 AMG in for some software updates , and figured I woul . TERRIBLE would be a step up for their service department , I recently brought my 2021 GLE 53 AMG in for some software updates , and figured I would do a tune up while the vehicle was in for service .. Bob [ the service advisor send me a link the next day adding on $7000 more work , claiming the truck needed . Ok they got me I thought and progressed with the work , but did deny the $5000 new headlight [ not needed according to my private mechanic [ A near by Mercedes expert ] I was summoned last Monday that the truck was ready and running perfect . I left work early and departed from Newark , when I arrived I started the SUV and saw that the check eigne light was on .[ not on prior ] . How do you release an AMG like that ? Not happy I left without the truck . I was called 2 days later by Bob saying it was ready and no light on... I called to have a conversation with John the service manager 9:30 am , but told he was out at meetings ..I called again at 2:00 still out. When I arrived at 3:00 , Wow ! John magically appeared , After a brief conversation with Arrogant John , he offered me $500 off the bill .. laughable ! So I went to leave .. Guess what engine light is on ! I Then called Victor the GM who was present when I bought SUV from the old owners Contemporary Motors. Victor came over and apologized and was working on a valid solution . I left with a loaner . SUV was now guaranteed to be ready for Friday pick up .. When I called Victor he instructed me that the engine needs other parts , New coils & a emu control unit . Well yesterday that changed too , all of sudden does not need coils ... How about hiring certified mechanics that know how to work on an AMG engine He did deliver the truck to my house last night He also gave me a $2500 discount for inconvenience and hassle The Engine[ $7500 later is now sluggish ,,,AFTER A FULL TUNE UP And according to a look up on line the $2400 engine harness is covered under my CPO warranty . This is my 9th Benz ... For 10th guess where I won't be purchasing it ? More
Bob makes my visits easy for service I go back with him to 1984 in Mercedes in freehold I have 2 2025 Mercedes a 300C and a 450 CLE Both were recently serviced and no problems Excellent listener to al to 1984 in Mercedes in freehold I have 2 2025 Mercedes a 300C and a 450 CLE Both were recently serviced and no problems Excellent listener to all my quirks One if the reasons I get my cars there More
Our experience at Little Silver Mercedes has always been positive. We keep our business with them even though we live more than an hour away because the Service Department from the Valet-Reception-Michael L positive. We keep our business with them even though we live more than an hour away because the Service Department from the Valet-Reception-Michael Lonigro our Service advisor are always top notch with a smile! Honesty and integrity are two words that come to mind when Michael calls to update our Service needs. Our family will return here for all our future needs from Service-Sales! More
They made my service appointment painless. Easy drop off and great communication throughout the process. Would definitely recommend. Easy drop off and great communication throughout the process. Would definitely recommend. More
Just bought a new Mercedes-Benz S580 and had a great experience! Ronald Giordano and Michael Livia were awesome — professional, helpful, and made the whole process quick and easy. They really got the jo experience! Ronald Giordano and Michael Livia were awesome — professional, helpful, and made the whole process quick and easy. They really got the job done and made sure everything went smoothly. Highly recommend! More
Excellent experience at Mercedes of Little Silver! Phu treated us with great courtesy and professionalism. He is very knowledgeable of their products and gave us choices to meet our car needs! Phu treated us with great courtesy and professionalism. He is very knowledgeable of their products and gave us choices to meet our car needs! More




