Continental Toyota

Care,concern and knowledge Continental personnel have such an efficient intake system that it flows like a stream. All the staff with whom I spoke while waiting for my car to b Continental personnel have such an efficient intake system that it flows like a stream. All the staff with whom I spoke while waiting for my car to be serviced were gracious and helpful no matter how big or small the issue. When I had to check on the repair status because I was going to run out of battery power for my oxygen concentrator the service personnel obtained the answer very quickly. The car was repaired expeditiously. They were very sorry for the prior long wait and gave me a discount on the repairs. I couldn't have been treated any better. They were all kind and considerate about my health issues. They were more than understanding.about the problem I had with the car. More

Salesperson Bill Awwad and Finance Sadi Ali I have to say I can't remember how many vehicles I have purchased in my 70yrs on this planet but at least for the past four of them I was helped with I have to say I can't remember how many vehicles I have purchased in my 70yrs on this planet but at least for the past four of them I was helped with these purchases by one of the nicest sales person I have ever dealt with. I don't think anyone looks forward to the hellish task of buying a vehicle. You can all fill in your own experiences. But from the first time I met Bill Awad at Continental Toyota and bought several vehicles with his help, I know I'll never have to waste time and money looking for an honest and principled person to deal with. If you are looking to purchase a vehicle without all the usual trouble and hassle you would be very smart to head over to Continental and see my good friend Bill Awwad. Sadi Ali made the financing experience fast and easy . Thanks again Bill and Sadi More

Great staff Car salesman focused more on getting to know you and what you wanted and made it feel more like a nice conversation rather than selling. Car salesman focused more on getting to know you and what you wanted and made it feel more like a nice conversation rather than selling. More

Friendly Service Everyone was friendly and helpful in answering my questions. Facilities were neat and clean. Prompt service and free car wash. Coffee was delicious. Everyone was friendly and helpful in answering my questions. Facilities were neat and clean. Prompt service and free car wash. Coffee was delicious. Nice waiting room with computer access. More

Lengthy process Our salesman seemed to be more interested in chatting with other employees than talking with us. He seemed surprised that we wanted to view and sit in Our salesman seemed to be more interested in chatting with other employees than talking with us. He seemed surprised that we wanted to view and sit in the model we were interested in rather than sit at his desk and discuss options. He did however find a car with the paint and interior from their stock that we liked and got it ready for a test drive. His workup of the pricing was hand written and run by us hurriedly which was difficult for my wife, who is hearing impaired, to understand. We were not provided with a copy of his pricing. There were many delays that were never fully explained. Overall he was not very personable. Financing was comparatively quick and very professional. More

Great Service The service team went out of their way to make time to check out a warning light for the AWD on our 2018 RAV4. Since we use the car for the kids, it The service team went out of their way to make time to check out a warning light for the AWD on our 2018 RAV4. Since we use the car for the kids, it was great that the service team was able to get us in quickly without an appointment and there turned out to not be an issue with the AWD. Alejandro was great and thoughtful. More

The usual great experience My mom was in the market for a newer car as her current car didn't have the safety devices I would want her to have. She wanted to look at a new Yaris My mom was in the market for a newer car as her current car didn't have the safety devices I would want her to have. She wanted to look at a new Yaris. So I made an appointment to meet with Jim Witt, who has sold me two of my cars, to look at one. In the meantime, I had seen a beautiful 2018 Corolla with everything on it that she could want or need. Although not a fan of red cars, she saw the car and fell in love with it. My mom had not purchased a car since 2003, and Jim made this a great experience for her. That great experience continued in the financing office with Mark Doerge, whom I had also purchased a car from in the past. I'm happy to say that the Continental family has expanded by one...three from my family alone! Thanks Continental! More

Good Service From sales to service these are nice people to do business with. This is the third car I have purchased from the Continental family of dealerships. From sales to service these are nice people to do business with. This is the third car I have purchased from the Continental family of dealerships. More

Better Than Expected I had heard great things about this dealership, but this was my first time going there & the service was top notch!!!! Excellent communication specifi I had heard great things about this dealership, but this was my first time going there & the service was top notch!!!! Excellent communication specifically with Andy Sanchez! I was given options with the inspections & they went above and beyond with that. letting me know a few small things that I might keep an eye on. I also got another key made & every just went smoothly I was told it would be about 1 & a half hours & that’s exactly what it was & they were super busy. Very happy with the service! More

93k trouble-free miles and counting I've never kept a new car before past 60k miles, until now. My '11 hybrid Camry is at just above 93k flawless miles and counting. It's been serviced p I've never kept a new car before past 60k miles, until now. My '11 hybrid Camry is at just above 93k flawless miles and counting. It's been serviced per schedule and no where but at Continental Toyota where I bought it. I credit it to the service and the car quality. It's a 30+ mile trip from home to this dealership, passing other Toyota dealers on the way, but it's been worth it for the excellent work and results. As usual, my most recent regular service visit was A-OK: prompt, thorough, expert and personable staff. More