Continental Toyota

OUR MOST BEAUTIFUL AVALON 2017 !!!!!!! I would like to express my gratitude for the exceptional service that my husband and I received yesterday from you and the entire team from Continenta I would like to express my gratitude for the exceptional service that my husband and I received yesterday from you and the entire team from Continental Toyota Service. We drove home late in the evening very happy and very confident that we made a stellar purchase for a very long lasting , high quality car. We would like to extend our gratitude to the staff of Continental Toyota-HODGKINS,ILL,-Mr.Michael Wishne-Used car Manager, Mr.Kenny Gross-Sales Consultant, Mr. Sadi Ali, Finance Manager, Ms.Olivia -cashier, and the wonderful gentleman from Parts store-sorry , did not retain his name-sorry, very kind and professional ordered for us the trunk tray , with free delivery and offered a free Toyota key chain, as a token for appreciation . You all make Continental Toyota Dealer a wonderful location , where customer needs and satisfaction are your main focus. Thanks to you all, we were able to drive late in the evening, back to our far away home, but extremely happy with a Toyota Avalon 2017, very gently used , only 4,600 miles in an outstanding condition and , ultimately in our desired Galactic blue color.., at a very fair price. We thank you so very much for your professionalism, honesty and kindness. We look forward to remain loyal customers ,long distance commuters from the border of Wisconsin, only to benefit from your hard to match customer services. With our highest gratitude and appreciation, Elena Capota and Mohammed Taria More

everyone was very professional. The service advisor , SAM LENTO had a great attitude and was very professional. He explained everything. and gave an estimated time. When the The service advisor , SAM LENTO had a great attitude and was very professional. He explained everything. and gave an estimated time. When the work was done he sat down with me and explained the bill. He was very sincere in trying to please me. He is the best advisor I have had since coming here. More

Antoinette Dominguez is she Magnificent and excellent I’ve been a customer of Toyota and It’s been the best choice I ever made. I had a great experience so far and the employees and management has been a I’ve been a customer of Toyota and It’s been the best choice I ever made. I had a great experience so far and the employees and management has been amazing. Thank you! More

Buying anew car Very nice salesman did everything we asked him for, very pleased with his service. I would definetly recommend this dealership to my friends and famil Very nice salesman did everything we asked him for, very pleased with his service. I would definetly recommend this dealership to my friends and family. More

poor customer service I brought my 2014 Camry in because the brace pedal went to the floor and I lost my brakes to make a long story short,I had to rent a car from them wh I brought my 2014 Camry in because the brace pedal went to the floor and I lost my brakes to make a long story short,I had to rent a car from them while they repaired my car that is under extended warranty.They kept my car for 3 weeks because they had to have a Toyota Teck look at my car and diagnose the problem that took a week, order the part,that took a week or more . I had to pay for car rental for 2 weeks because it took them so long to repair my car.I asked why should I have to pay for the car rental when my car is under warranty and they took so long to repair it .They said its not our problem you can call Toyota I've never been treated this poorly before More

Friendly, Helpful and Knowledgeble My sales associate, Bill Awwad, was very accommodating, knowledgeable and friendly. My car buying experience was one of the best that I have had. Sa My sales associate, Bill Awwad, was very accommodating, knowledgeable and friendly. My car buying experience was one of the best that I have had. Sam Adam was pleasant to interact with as well. My first contact at Continental Toyota was via phone with Andrea McNamara, who was helpful in setting up my visit. I would definitely recommend Continental to friends and family. More

Excellent,friendly and helpful! Kenny and the financing people addressed all of my concerns, answered all questions and helped me transition to my new car. They let me keep my vanit Kenny and the financing people addressed all of my concerns, answered all questions and helped me transition to my new car. They let me keep my vanity plates which look great on new Car!! More

How car buying should be I bought a Toyota Highlander 10 years ago from Continental Toyota and was impressed by the overall experience so I decided to visit them again to deci I bought a Toyota Highlander 10 years ago from Continental Toyota and was impressed by the overall experience so I decided to visit them again to decide whether to buy another one. I wasn't in a hurry to depart with my 2008 Highlander but the safety and technology built into vehicles today far exceeds that of 10 years ago and I wanted to learn more to help with the decision. My research on the Toyota website and my experience with my current Highlander had convinced me to buy a new one. Meeting Ian Goldberg at Continental Toyota convinced me to buy one from then again. I have walked out of dealers who I felt were beginning to pressure me to either buy now as "this deal only lasts today" or wanted to sell me a vehicle with features I didn't want and was prepared to do so again. Ian was relaxed and not at all overbearing. He was most helpful and on several occasions went to verify information or obtain answers to some very specific questions I had. As we discussed purchasing a new 2018 Highlander he was very careful to detail just what I was seeking and reassured me that he wouldn't stop until found the exact one I wanted. Needless to say he succeeded. While the vehicle may have sold itself without a doubt Ian sold me on buying it from Continental Toyota. His attention to what I wanted, to the details of the entire transaction with a trade in and to making sure I was satisfied to the answers to my many questions was how car buying should be. Bravo to Ian and Continental Toyota. More

New car purchase This is the second car we have purchased in less than 2 years at Continental Toyota we have a Rav4 (2017)and now a Corolla(2019) both were new when we This is the second car we have purchased in less than 2 years at Continental Toyota we have a Rav4 (2017)and now a Corolla(2019) both were new when we bought them we're happy with both right now. More

Good experience Jerry did very good job. He help us a lot show us many cars.He is professional salesman, thank you very mach. He knows a lot . Jerry did very good job. He help us a lot show us many cars.He is professional salesman, thank you very mach. He knows a lot . More