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Continental Toyota - Service Center

Hodgkins, IL

4.5
352 Reviews

352 Reviews of Continental Toyota - Service Center

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July 14, 2019

First Class I can always count on Continental Toyota to take care of me. I wouldn't go anywhere else. Thanks Continental Toyota! This is why I'll continue to buy More

by RavDoug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Awwad, Rich Memenga, Marla Ruvalcaba, Ramon Zamayoa
Jul 15, 2019 -

Continental Toyota responded

Thank you for your review. We appreciate your feedback and business!

July 11, 2019

Clean complex with very nice and courteous people Overall the experience was very good. It was my first time coming in for my cars oil change. The girl that did my paperwork was very nice and friendl More

by Edgar5215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Awwad
Jul 12, 2019 -

Continental Toyota responded

Hi Edgar, Thank you for leaving us this review, and we would like to apologize for your experience with our Service Department recently. We are happy to hear your visit was mostly a pleasant one, but are sorry to hear they were unable to locate your car. We appreciate the feedback regarding the car wash as well. Thank you.

July 09, 2019

Consistent excellence Had a general maintenance check-up and oil change after a call from Toyota that I hadn’t been in for awhile. I appreciated the call! They found mino More

by AHRav
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica, Jess, Alex Garcia
Jul 10, 2019 -

Continental Toyota responded

Thank you for this review! We are pleased to know you have consistently had great experiences with our service department throughout the years.

July 01, 2019

Great service Friendly, fast and no trying to sell me unneeded service like so many other dealers. I always service my vehicles here. I will return whenever I need More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Jozef
Jul 02, 2019 -

Continental Toyota responded

Mike, thank you for this review. We appreciate your repeat business and we're glad you always have a pleasant experience. Have a great day!

June 30, 2019

Quick service Service was completed quickly and it was very handy to have the rental in the meantime. Samir gave us a specific person to work with in service, Marla More

by hawk3ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samir Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marla Ruvalcaba
Jul 01, 2019 -

Continental Toyota responded

Thank you for your review. We are pleased to hear you had an excellent experience with our service department!

June 30, 2019

Change flat tire Response, quick service. Attentive to our time frame. Quick follow-up with phone call. Always recommends alternative less expensive options. Highl More

by NU1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Potrawski
Jul 01, 2019 -

Continental Toyota responded

Thank you for your recommendation. We appreciate you choosing Continental Toyota!

June 28, 2019

27 years of good service Service people are always very considerate. Busy, yet take the time to listen. Always explain what is needed in a straightforward manner - no excess More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Memenga, Mark Potrawski
Jun 28, 2019 -

Continental Toyota responded

Thank you for your review. We appreciate you being a loyal Continental Toyota customer!

June 23, 2019

Great staff! It’s worth the 30-minute drive to get my car serviced here. Everyone is always polite, prompt, and knowledgeable. Last Thursday, my car was making a More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kati Barcas
Jun 24, 2019 -

Continental Toyota responded

Thank you for this amazing review. We are happy to hear our service department was able to help you with your car issues in a timely manner. We appreciate your business!

June 18, 2019

Top Notch, all the way around! We went in to have our regular maintenance on our Camry, as well as the installation of Apple Car Play. The service work took a few hours, as the down More

by Kenny G.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elliott Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stew Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mostafa Atra
Jun 19, 2019 -

Continental Toyota responded

Hi Kenny, thank you for this wonderful review on our service department. We always want to be accommodating to our guests, as you are our #1 priority. We appreciate your business!

June 15, 2019

Another great service I made an appointment online for service. It seems that due to a software change, my online persona was no longer in the system. I normally try to sch More

by sporty12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Memenga
Jun 17, 2019 -

Continental Toyota responded

Thank you for your review. We love hearing feedback from our customers. Have a great day!

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