Coos Bay Toyota - Service Center

Wonderful Paul Mecca was superb, today in assisting me with my Toyota Tundra. I needed to service my truck, and I had an emergency, he was able to assist me wit Paul Mecca was superb, today in assisting me with my Toyota Tundra. I needed to service my truck, and I had an emergency, he was able to assist me with another vehicle , while my truck was in service. More

Service experience I find the Coos Bay service department professional, courteous and do a great job on my 1999 RAV4. Having used their service for 15 years, I can't i I find the Coos Bay service department professional, courteous and do a great job on my 1999 RAV4. Having used their service for 15 years, I can't imagine going anywhere else. All their customer service reps are friendly and helpful, but Paul Mecca stands out as an exceptional service representative. He is always helpful, polite, takes the extra time to explain car repairs, and has solved my transportation issues while my car is worked on, more than once. I trust his judgement and appreciate his mannerism. The mechanics do a great job too!- , plus they wash my car after servicing it! Now that's Customer Service Excellence ---Cheryl. P.s. My car has 225k miles and it runs great! More

great suprise i am new to this part of the country - where i come from you fear dealerships (florida) Paul @ Coos Bay Toyota, overlooked my gruffness & took me thr i am new to this part of the country - where i come from you fear dealerships (florida) Paul @ Coos Bay Toyota, overlooked my gruffness & took me through the whole process - heck, they even cleaned up my Rav 4 while it was there, these people will have me for life - i am not ez to please - yet i am delighted with the service i got there - if you take your Toyota there, you will get more than you pay for. More

Powertrain warranty truly amazing On a road trip my 2010 Mazda5 engine blew in the middle of Wisconsin. I spent thousands of dollars getting it towed back to Oregon to get the repairs On a road trip my 2010 Mazda5 engine blew in the middle of Wisconsin. I spent thousands of dollars getting it towed back to Oregon to get the repairs done at Coos Bay Toyota even though I wasn't sure if it was covered under warranty. I waited patiently for Toyota to review my case and decide if the repairs were covered under their Lifetime Power train Warranty. Amazingly, April called and said Coos Bay Toyota would cover the cost of a replacement engine. After replacing the engine other problems were discovered but in the end the only cost to me was a new battery! I can't thank them enough for all the hard work they have done to get my car back on the road. When the time comes I will definitely be purchasing my next vehicle here. More

Issue resolved I had written a less than wonderful review. It seems that the person I needed to speak with was out of town and could not get my problem resolved. Whe I had written a less than wonderful review. It seems that the person I needed to speak with was out of town and could not get my problem resolved. When he returned it was fixed to my satisfaction. Thank you Guy. I may be buying my 4th Toyota from you. I have many miles in mine, but still running great... More

Addendum It’s a long story: left our old Sienna as trade in, keys went missing, …, a long story cut short by one competent sales manager. In two minutes Glen It’s a long story: left our old Sienna as trade in, keys went missing, …, a long story cut short by one competent sales manager. In two minutes Glen fixed the problem that wasn’t his. For a new or old Toyota, you could not find a better dealership. More

A pleasure to visit! Excellent service! Very friendly! Drove in with part of under carriage torn off. Left feeling that the experience was one of the best parts of my day Excellent service! Very friendly! Drove in with part of under carriage torn off. Left feeling that the experience was one of the best parts of my day instead of one of the worst. More