Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Copeland Subaru Hyannis
Hyannis, MA
1,476 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,476 reviews
December 04, 2021
The service team especially Everton are very courteous and professional. He walked me through the service done and what needed to also be addressed and professional. He walked me through the service done and what needed to also be addressed More
by Tpa617
Verified CustomerEmployees Worked With
Everton Gouveia
December 03, 2021
I called the Service Dept to tell them my Check Engine light was on and my dashboard screen was lit up like a Christmas Tree. They had me come in the next morning. Provided shuttle service back to my home light was on and my dashboard screen was lit up like a Christmas Tree. They had me come in the next morning. Provided shuttle service back to my home to bring me to pick up my car. Fixed the minor problem quickly and they were very patient answering my questions about what all the different buttons and features were. Very pleasant experience More
by MAOC8956
Employees Worked With
Thomas McCarthy
December 03, 2021
Everything about this dealership is good! The quality of the work, the efficiency of scheduling appointments, the speediness of the service and the friendliness of the people. We purchased our last four Sub the work, the efficiency of scheduling appointments, the speediness of the service and the friendliness of the people. We purchased our last four Subarus from this dealership and we will continue to do so! More
by SHOP2
Employees Worked With
George, Patrick Packenham, Everton Gouveia, Thomas McCarthy
December 02, 2021
In the past when I dropped off my car it would take all day and I needed to follow up with them to find out when my car was done. With Copeland the staff were professional, the car was done earlier than ex day and I needed to follow up with them to find out when my car was done. With Copeland the staff were professional, the car was done earlier than expected, and they called me. Much improved service department. More
by TERRYVIZARD
Employees Worked With
Everton Gouveia
November 27, 2021
I was apologizing for being early, they said, "drive it right in!". Two service guys zipping around to get me processed as soon as possible. I was told ir would take an hour to an hour and 15 minutes. It t right in!". Two service guys zipping around to get me processed as soon as possible. I was told ir would take an hour to an hour and 15 minutes. It took 40 minutes. My head was spinning the service was so quick. And, they were seemed genuinely nice. Not overworked and grumpy. How refreshing. Thank you. More
by robjack3
Employees Worked With
No clue who service guys were. , Everton Gouveia
