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Copeland Toyota

Brockton, MA

4.8
935 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 935 reviews

August 30, 2026

Great dealership very fair when you need service pricing is reasonable and affordable. Service department keeps you informed on progress of work being done works around your schedule!!! More

by debxlt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Silva
Aug 31, 2026 -

Copeland Toyota responded

Thank you for recognizing our service department and pricing. We appreciate your feedback about Copeland Toyota.

August 30, 2026

Awesome service. Easy to work with. No pressure sales. Checking in constantly asking if they can do more. . More

by ramos33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team could assist you without pressure. Copeland Toyota appreciates your business.

August 29, 2026

It was a great experience dealing with the staff. Never did I feel pressured to buy the vehicle. They were quick to prepare the vehicle once I purchased it. Took care of registration and sticker.. More

by Martelli53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton
Aug 30, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We're glad you felt comfortable during your visit and that the vehicle preparation met your expectations. We appreciate your feedback.

August 29, 2026

Very disappointing experience. We signed a purchase contract for a 2026 Toyota Sienna and paid a $4,000 deposit. The contract listed “Amount to be Financed” as N/A and specified t More

by nguyenphuthinh1983
Recommend Dealer
No
Employees Worked With
John Monteiro
Aug 30, 2026 -

Copeland Toyota responded

Hello, Thank you for taking the time to share your experience with us. Here, we strive to deliver transparency and thorough communication to all our customers. We want to have a chance to speak with you regarding the car-buying experience you had with our Sales Team. When you have a moment, please call us to discuss this further. Best Regards, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

August 29, 2026

The salesman, Hamilton Andrae, was the reason we went to Copeland. He was SUPERB!!!!! He made buying a $60,000 car enjoyable More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton Andrae
Aug 30, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your feedback.

August 20, 2026

All professional and the customer service team is always on time and always working hard to improve customer experience. More

by rodelynejoseph18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike H
Aug 20, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's professionalism and dedication. We appreciate your support of Copeland Toyota.

August 18, 2026

Everyone was pleasantly professional. We test drove our car in the morning and drove it home that afternoon More

by mjprev
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. We're glad our team provided professional service and helped you drive home your car the same day. We appreciate your feedback at Copeland Toyota.

August 17, 2026

Once again Copeland Toyota more than satisfied all my needs and requests. Service was exceptional! More

by a.brickley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service department
Aug 18, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We appreciate your continued trust in Copeland Toyota.

August 16, 2026

The service department is wonderful. Very attentive and helpful. They send a video of your car and what they are working on. More

by jennifer_fine123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Steve
Aug 17, 2026 -

Copeland Toyota responded

We appreciate your feedback on our service department and the video updates. Thank you for choosing Copeland Toyota.

August 16, 2026

Very professional. Txted me several times to keep me informed of status of my car. I do wish they offered free vacuuming for each customer. That would have rated you More

by careingold
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember names
Aug 16, 2026 -

Copeland Toyota responded

Thank you for recognizing our communication efforts. We appreciate your suggestion about vacuuming and your positive rating of Copeland Toyota.

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