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Copeland Toyota

Brockton, MA

4.8
802 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 802 reviews

November 16, 2025

The dealership was extremely helpful in solving an electrical problem last week which was handled very quickly More

by mhorgan133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of full name . Steve from service
Nov 16, 2025 -

Copeland Toyota responded

Our team is glad to hear the electrical issue was resolved quickly. Thank you for choosing Copeland Toyota. We appreciate your feedback.

November 16, 2025

Great customer service! Car was ready prior to the state of time. And I love the fact they make a video of the inspection of the car. More

by dr.lori.azzara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one listed assisted me
Nov 17, 2025 -

Copeland Toyota responded

We appreciate your feedback on our customer service and inspection videos. Our team at Copeland Toyota strives to make your experience efficient and transparent. Thank you for choosing us.

November 13, 2025

Great dealership,service dept is awesome have been coming here and buying new trucks for quite a years. More

by jack.jacobsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Copeland Toyota responded

Thank you for being a loyal customer of Copeland Toyota. We appreciate your continued trust in our trucks and service department. Looking forward to assisting you again.

November 10, 2025

Brett Ellis was awesome to deal with. Would recommend him for your next car purchase. Love my new Tacoma More

by stephenfeyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Ellis
Nov 11, 2025 -

Copeland Toyota responded

We're glad to hear you had a great experience with our team and that you love your new Tacoma. Thank you for recommending Copeland Toyota. We appreciate your feedback.

November 09, 2025

Everything went well, check in was easy. Got my recall taken care of. And got some needed work on my car done. All in the same day. More

by Active9711s
Recommend Dealer
Yes
Employees Worked With
Steve
November 09, 2025

Service is good and people are super friendly. I love how I can text to schedule an appointment and I like it that they send reminder when it’s close to getting my car serviced More

by Cchuangier923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Copeland Toyota responded

Thank you for sharing your experience with service scheduling at Copeland Toyota. We appreciate your kind words about our team and communication process.

November 02, 2025

Very friendly and professional from sales to service. very easy to deal with in person and by phone.staff very polite More

by 7777ste777gunite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 03, 2025 -

Copeland Toyota responded

We appreciate your kind words about our team at Copeland Toyota. It's good to know you found the sales and service process easy. Thank you for sharing your experience.

October 31, 2025

I’ve bought 3 cars there That says it all very few complaints Cost is always a factor More

by Jmhknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Copeland Toyota responded

Thank you for choosing Copeland Toyota multiple times. We understand cost is important and appreciate your continued trust. If you have any concerns, feel free to reach out to our team.

October 30, 2025

I bought a 2024 grand highlander, the sales person was very helpful, 6 days later my wife had to bring the vehicle back to the dealer for the inspection sticker, the low pressure tire light was on, she to More

by zacapa59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
October 14, 2025

I bought a Toyota Tacoma from Carlos Bautista. He was very friendly and knowledgeable. He made the process very easy. I would definitely recommend him if you are interested in buying a Toyota. Th More

by paulkowaleski04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Bautista.
Oct 15, 2025 -

Copeland Toyota responded

Thank you for sharing your experience at Copeland Toyota. We're glad to hear that our team made the process easy for you. Enjoy your new Toyota Tacoma.